Durban: IT & AI MANAGER posted by Tower Group

February 10, 2026 Jobs in Durban

Tower Group

Kwazulu-Natal

Manufacturing Production

Job Description

Our client, a leader in the tyres manufacturing industry are seeking a highly qualified IT & AI Manager to join their team based in Durban.

MINIMUM REQUIREMENTS

Relevant Qualifications (Degree or Higher)
7+ years of experience in IT leadership, digital transformation.
1+ years AI-driven automation.
Proven ability to balance operational IT needs with long-term strategic goals.
Experience managing ERP systems (SAP Business One preferred) and POS (Cistech).
Strong understanding of AI, automation, and business intelligence technologies.
Excellent leadership and people management skills, with experience overseeing IT teams.

MAIN JOB FUNCTIONS

AI & Technology Strategy Implementation

Develop and execute an AI roadmap aligned with business growth, focusing on automation, data analytics, and process optimization.
Identify and implement AI-driven solutions to enhance sales, CRM, inventory management, pricing, finance, and distribution.
Leverage AI capabilities to improve decision-making, predictive analytics, and operational efficiency.
Ensure AI solutions integrate seamlessly with SAP Business One and Cistech POS.
Ensure maximum utilization of SAP Business One & Cistech POS, identifying areas for enhancement and automation.
Optimize technology investments to reduce costs, improve efficiency, and drive innovation.
Stay updated on AI trends and emerging technologies to maintain companies competitive edge.

IT Infrastructure & Systems Management

Manage company-wide IT infrastructure (networks, servers, cloud solutions, security).
Ensure high availability and security of ERP (SAP Business One), POS (Cistech), and other mission-critical systems.
Lead the planning and implementation of system upgrades, integrations, and new technology solutions.
Implement and maintain robust backup, disaster recovery, and business continuity plans.

IT Operations & Support

Oversee the day-to-day IT operations, ensuring all technology functions run smoothly across locations.
Establish and enforce IT policies, procedures, and standards to ensure security, compliance, and efficiency.
Support and troubleshoot IT system issues, minimizing downtime and improving user experience.
Work closely with department heads (sales, finance, operations) to understand technology needs and implement solutions.

Vendor & Stakeholder Management

Manage vendor relationships, ensuring cost-effective and high-quality service delivery.
Negotiate service level agreements (SLAs) and oversee performance monitoring.
Collaborate with stakeholders across the company to align IT initiatives with business objectives.
Communicate IT initiatives, project updates, and system changes effectively across departments.

Asset & IT Budget Management

Oversee IT asset management, ensuring proper tracking, maintenance, and lifecycle management.
Manage IT budgets, project costs, and investment planning.
Ensure effective licensing and software management across all business units.
Develop a structured process for evaluating and approving new technology investments.

Team Leadership & Growth

Lead, mentor, and develop the existing IT team (currently two junior IT staff).
Define and hire key roles to support company’s expanding digital and AI initiatives.
Foster a culture of collaboration, continuous learning, and innovation within the technology department.
Conduct performance evaluations and ensure the team meets KPIs and strategic objectives.

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How to Apply

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About Manufacturing Production Jobs in Kwazulu-Natal

In Kwazulu-Natal, the manufacturing production sector is a significant contributor to the region’s economy, with various industries employing a large workforce. Typically, job seekers in this field can expect to find employment opportunities in sectors such as the financial services industry, technology industry, and manufacturing sector. Generally, these roles involve overseeing the production process, managing supply chains, and ensuring efficient operations.

The salary range for manufacturing production positions in Kwazulu-Natal varies widely depending on factors such as experience, company size, and industry sector. While broad estimates are difficult to provide, very generally speaking, salaries typically fall within the R400 000 to R700 000 per annum range, although actual figures can vary significantly. For instance, experienced professionals with advanced degrees or those working for large multinational corporations like Google or Microsoft may earn on the higher side of this range, while entry-level positions might be lower. Furthermore, roles in smaller companies or startups may also differ from these estimates.

Common skills required for manufacturing production positions include strong technical knowledge of production processes and equipment maintenance, excellent problem-solving and analytical skills, effective communication and leadership abilities, attention to detail, and the ability to work well under pressure. Typically, a degree in engineering, business, or a related field is often necessary for these roles. While not always required, proficiency in industry-specific software and systems can be beneficial.

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The manufacturing production sector employs professionals across various industries, including but not limited to the technology industry, automotive sector, and food processing industry. Commonly, manufacturers require skilled workers who can oversee production lines, manage inventory, and maintain equipment.

For those interested in pursuing a career in manufacturing production, there are numerous opportunities for development and growth. Often, companies invest heavily in employee training and development programs, which can lead to career advancement within the company or even across industries. Typically, professionals with 3-5 years of experience may be considered for supervisory roles, while those with advanced degrees or specialized skills may be eligible for leadership positions.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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