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Pretoria East: Junior Support Consultant posted by Craven Cottage CC

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Job Description

Duties:
 
Technical support (telephonic / in writing)
Training (should be comfortable dealing with people in English and Afrikaans)
Traveling to clients including to Mozambique, Botswana
Installation and demonstration of the Company’s products
General administrative duties (filing, logging calls, testing new development etc.)
Conducting and demonstration excellent telephonic etiquette at all times.
 
Requirements:
 
Grade 12
A formal hospitality qualification will be an advantage
Experience in reservations, point-of-sale, inventory, and accounting in the hospitality industry is mandatory.
Own transport
Fluent in Windows and Excel software
Excellent written and verbal English communication skills
Good people skills
Financial knowledge would be advantageous
Good administrative skills
Ability to work in a team environment
Must be able to work under pressure and juggle multiple tasks
Problem solving and decision-making capabilities
Outstanding organizational and interpersonal skills
High standards of customer service and commitment to customer satisfaction
High levels of integrity, honesty and compassion

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Tourism/Hospitality Management Jobs in Gauteng

Gauteng, the economic hub of South Africa, is home to various Tourism and Hospitality Management positions that cater to a diverse range of industries. The job market in this sector typically offers a mix of opportunities for individuals looking to pursue careers in customer service, event management, and hotel operations.

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Generally, salaries for Tourism and Hospitality Management roles in Gauteng tend to fall within broad ranges, often influenced by factors such as experience, company size, and industry sector. While it’s difficult to provide an exact salary range without knowing the specific circumstances, common salaries typically start at around R30 000 – R40 000 per annum for entry-level positions, increasing to R60 000 – R80 000 per annum or more for experienced professionals in larger companies.

Common skills required for Tourism and Hospitality Management roles include excellent communication and interpersonal skills, attention to detail, organisational abilities, problem-solving skills, adaptability, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office applications, languages such as Afrikaans or isiZulu (where relevant), and knowledge of South African culture and history can be advantageous.

Tourism and Hospitality Management roles are commonly found across various industries, including the financial services sector, technology industry, manufacturing sector, and entertainment sector. These sectors often require Tourism and Hospitality professionals to manage events, conferences, and corporate functions, ensuring seamless guest experiences and operational efficiency.

Career progression for individuals in this field can be rewarding, with opportunities to move into senior management positions or specialise in specific areas such as event management or hotel operations. Many companies also provide training and development programs to enhance skills and knowledge, allowing professionals to advance their careers and take on new challenges.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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