Job Description
- Security advice to clients;
- Threat and Risk assessments/reporting;
- Completion of daily, weekly and monthly reports;
- Client liaison and professional client relationship and attending client meeting;
- Manpower Management and Rostering;
- Equipment Management and control and management of company vehicles;
- Effectively dealing with and managing client complaints;
- Ensure that contractual requirements are met at all times;
- Incident investigation, reporting and management;
- Ensure compliance to the Company’s disciplinary code;
- Maintenance of the ISO 9001 quality system;
- Initiating and chairing disciplinary hearings;
- Ensuring Security Officers problems that are reported are resolved;
- Ensure complete understanding and enforcement of client SLA;
- Ensure that all company and client SOP’s are followed;
- Ensure training takes place as and when required;
- After hour visits and assisting with shift changes as a standby manager;
- Ensuring that BPC Policies and Procedures are implemented and adhered to;
- Attending to CCMA and representing BPC;
- Compliance with Health and Safety Policies and Procedures;
Preferred qualifications/attributes/skills:
- PSIRA certification – Grade A;
- Grade 12 or equivalent qualification;
- Excellent written & verbal communication skills;
- Expert level knowledge of MS Office;
- Relevant experience in a Managerial or similar position of minimum three years;
- First aid and fire-fighting training (advantageous);
- The ability to communicate and present at all levels;
- The ability to work under pressure;
- Clean disciplinary, criminal and credit record;
- Own reliable transport and driver’s license;
- Experience managing Guarding contract for Shopping complexes;
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