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South Africa: Operations Lead Cargowise

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Job Description

About the Role

We are seeking an experienced Operations Lead to join our team in Lae, PNG. As a key member of our freight forwarding operations, you will be responsible for driving performance and service delivery across multiple branches. With strong technical knowledge of CargoWise, you will lead day-to-day operations, coach staff, and drive continuous improvement initiatives.

Key Responsibilities

  • Lead day-to-day freight forwarding operations across sea and air freight
  • Act as a technical lead for CargoWise usage and compliance
  • Ensure consistent application of operational processes and SOPs
  • Support and coach operational staff on system usage and workflow accuracy
  • Oversee shipment processing, customs documentation, and regulatory compliance
  • Monitor data quality, operational performance, and reporting outputs
  • Drive operational efficiency and continuous improvement initiatives

Requirements

  • Strong operational leadership experience in freight forwarding
  • Advanced, hands-on knowledge of CargoWise (essential)
  • Solid understanding of import/export processes and customs workflows
  • Proven ability to lead teams in demanding operational environments
  • Detail-focused with strong problem-solving and communication skills

Qualifications

  • Formal education/certifications not specified

Salary & Benefits

  • Residential role based in Lae, PNG
  • Accommodation and transport provided
  • Single-status accommodation
  • 3-year contract with potential to extend

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Transport / logistics / warehouse Jobs in ZA

In South Africa’s transport, logistics, and warehouse sector, the job market typically offers a range of opportunities for those with the right skills. Generally, this field is in demand due to the country’s growing economy and increasing international trade. The industry is constantly evolving, driven by technological advancements and changes in global supply chains.

Salaries for roles in transport, logistics, and warehouse management vary widely depending on factors such as experience, company size, and industry sector. Typically, salaries range from R500 000 to R2 million per annum, with senior positions and those in larger companies often commanding higher salaries. However, it’s essential to note that these figures are broad estimates and can fluctuate based on individual circumstances.

Common skills required for roles in this field include excellent communication and problem-solving skills, attention to detail, physical stamina (for warehouse work), and a strong understanding of logistics management systems. Typically, employers also look for candidates with experience in inventory management, transportation operations, and supply chain coordination. Familiarity with transport management software and IT systems is often beneficial as well.

The industry sectors that commonly employ roles in transport, logistics, and warehouse management include financial services sector companies (such as banks), technology industry firms (including those involved in e-commerce), manufacturing sector businesses (e.g., automotive and pharmaceuticals), and retailers. These roles can provide a solid foundation for career advancement within the company or in related fields.

Career progression paths often involve moving into senior logistics or supply chain management positions, taking on leadership roles or specializing in specific areas such as operations or procurement. Development opportunities may include further education or training in areas like transportation management or logistics engineering.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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