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Pietermaritzburg: Fitness Instructor posted by Virgin Active South Africa Pty Ltd

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Job Description

Your Purpose To inspire people to live active lives The role of the Fitness Instructor is to promote our world-class fitness products and to increase member retention through effective new member induction. This role will also be responsible to promote existing and new fitness initiatives as well as products and services to members. Your Duties and Responsibilities To at all times do your bit towards achieving our purpose to Inspire people to live an active life, this is achieved by believing and living our values through all we do, always innovating, inspiring people, have fun and do the right thing. Building relationships with members to achieve member retention Conducting fitness initiatives to increase member retention Adhering to operational & administrative requirements Ensure the health and safety of members at all times Actively managing ongoing training and self-development to keep abreast of industry changes Actively assist and promote the ancillary products and services available to members Our Minimum Requirements We can’t live without Matric qualification Industry recognized fitness qualification essential A minimum of 6 months experience within fitness First Aid qualification with AED certification Ability to work shifts which includes weekends and public holidays Experience in member service (customer service) Must be a peoples person and be able to assist and guide our members Wed like you to have Adaptability (must be able to adapt to a fast paced, changing environment) Be curious (must be willing to succeed, seek opportunities to learn and grow) Have a winning mentality (must be willing to go over and above to achieve success) Must be motivated to achieve success. A commitment to making a difference in peoples lives. A Growth mindset The ability to work independently. Trustworthiness (must always act in doing the right thing) A drive to create moments of magic for our members. The ability to make decisions and take ownership and responsibility for the decision. Action orientation We’d love you to have Wellness knowledge, beyond the health club The ability to make quick and bold decisions. The ability to be agile. The ability to be collaborative. High Interpersonal skills (EQ)

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How to Apply

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About Customer service / support Jobs in Msunduzi

In the city of Msunduzi, South Africa, the customer service and support industry is a significant sector, contributing to the country’s economic growth. Typically, this field encompasses various roles that cater to diverse industries, often requiring adaptability and excellent communication skills. As a result, individuals seeking employment in this area can expect a dynamic and rewarding work environment.

When it comes to salary expectations for customer service and support positions in Msunduzi, the range is broad, and actual figures can vary depending on factors such as experience, company size, and industry sector. Generally, salaries typically fall within the R40 000 – R80 000 per annum range for entry-level positions, while more senior roles can command higher salaries, often ranging from R80 000 – R120 000 per annum or more, depending on performance and qualifications.

Common skills required for customer service and support roles in Msunduzi include excellent communication and interpersonal skills, patience, empathy, and problem-solving abilities. Additionally, proficiency in Microsoft Office applications, a strong internet connection, and experience with CRM systems are often essential. In some cases, knowledge of social media platforms, content management systems, or data analytics tools may also be beneficial.

The customer service and support industry is commonly found across various sectors, including financial services, technology, manufacturing, and retail. These roles are often in high demand due to the growing need for efficient customer communication and support.

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Career development opportunities for individuals working in customer service and support positions in Msunduzi typically involve progressing through different levels of responsibility, such as from a support role to a team lead or specialist position. With experience and additional training, professionals can move into more senior roles, such as operations management or business analysis, within the same industry or explore related fields, like sales, marketing, or human resources.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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