Centurion: Tariff and Payment Arrangement Coordinator

About the Role

The Centurion: Tariff and Payment Arrangement Coordinator plays a critical role in maintaining accurate and detailed records of all documentation related to Payment Arrangements, while also providing training to MediCharge staff on new Payment Arrangement implementations or changes. This individual will share co-responsibility with the Tariff Coordinator for the year-end process, where tariffs for all Medical Schemes are updated for the new year within VeriClaim.

Key Responsibilities

• Serve as the main point of contact for Payment Arrangement inquiries and communications related to Payment Arrangements.
• Build and maintain strong relationships with key Medical Schemes, SpesNet and any other relevant parties and facilitate transparent communication channels between VeriClaim and the Medical Schemes.
• Stay informed about any changes made by the Medical Schemes for example Payment Arrangements, fixed fees, provider specific agreements, how fixed fees influence Payment Arrangements etc.
• Take ownership of new Payment Arrangements or changes to Payment Arrangements to ensure that a full investigation is conducted, all information is obtained, clear understanding of how it works and a Change Request is compiled for the changes to be made on VeriClaim.
• Maintain up to date knowledge of how Payment Arrangements work on VeriClaim and conduct regular analysis to ensure that it is implemented correctly and suggest improvements to workflow, implementations and efficiencies.
• Maintain accurate and detailed records of any documentation related to Payment Arrangements and regularly update these records.
• Responsible for knowledge sharing ensuring all MediCharge staff know how Payment Arrangements work and how it is implemented on VeriClaim, this should be done through training, upskill sessions and providing guidance (including any necessary training material and reference guides) to all MediCharge staff.
• Assist with obtaining tariff files and/or assist with general tariff related queries, Payment Arrangement information etc.

Requirements

• Ability to build and maintain meaningful relationships.
• Ability to work under pressure and to multi-task.
• Analytical thinker.
• Detail orientated.
• Deadline focused.
• Excellent interpersonal skills.
• Excellent problem-solving skills.
• Excellent organisational skills.
• Excellent time management skills.
• Excellent conflict management skills.
• Knowledge of the VeriClaim system.
• Highly motivated and enthusiastic.
• Knowledge of Outlook and Word and expert knowledge of Excel.
• Bilingual: spoken and written language.

Qualifications

None mentioned in original job description.