Job Description
About the Role
We are seeking an experienced Camp Manager to join our 5* Game Lodge in Sabi Sands as part of our team. As the right-hand person to the Lodge Manager, you will play a vital role in delivering exceptional guest experiences while ensuring seamless front-of-house operations.
Key Responsibilities
- Guest Experience: Personally welcome all guests upon arrival and assist with suite orientation
- Host meals
- Curate and oversee all special requests, milestone celebrations, and bespoke moments
- Join out-of-lodge experiences
- Team & Operations: Ensure seamless communication and elevated service delivery at every touchpoint
- Conduct walkthroughs of public and guest spaces to ensure standards are upheld
- Facilitate interdepartmental communication
- Monitor, control, and drive shop sales, pricing, and stock control
- Maintain and uphold Safari Lodge’s service standards and SOPs
- Admin & Systems: Complete guest incident reports and ensure correct escalation and follow-up
- Oversee leave approval and rostering teams
- Ensure operational accuracy and guest record integrity
- Leadership & Culture: Stay informed of guest movements and team coordination
- Cultivate morale and support across departments
- Lead with quiet confidence, warmth, and a hospitality philosophy centered around ensuring safety awareness and support emergency procedures, responding calmly and efficiently when required.
- Schedule & Structure: Functions as the Lodge Manager’s second-in-command, with primary ownership of front-of-house guest operations and service rhythm.
Requirements
- Grade 12
- A formal hospitality qualification
- Minimum 3–5 years’ experience in a luxury lodge, boutique hotel, or five-star hospitality setting
Qualifications
- None mentioned
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Mpumalanga
Catering and hospitality positions are a vital part of the South African job market, particularly in provinces like Mpumalanga where tourism is a significant contributor to the local economy. Typically, these roles involve providing excellent customer service, managing food and beverage operations, and maintaining high standards of hygiene and safety. Generally, the demand for skilled catering and hospitality professionals is consistent across various sectors.
The salary range for catering and hospitality positions in Mpumalanga can vary greatly depending on factors such as experience, company size, and industry sector. Commonly, entry-level roles may fall within a salary bracket of R20 000 to R35 000 per annum, while more senior positions can command salaries ranging from R50 000 to R100 000 or more. However, it’s essential to note that these are broad estimates and actual salaries may vary significantly depending on individual circumstances.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to multitask, and a strong work ethic. Generally, employers also look for candidates with experience in food preparation, inventory management, and customer service. In some cases, certifications such as food safety or wine appreciation may be beneficial. Industry sectors that commonly employ catering and hospitality professionals include the tourism industry, events management, and corporate hospitality.
In terms of career development, opportunities abound for those willing to invest time and effort into their professional growth. Typically, entry-level positions can serve as a springboard to more senior roles within the same organisation, or to new opportunities in related fields such as event management or hotel administration. With experience and additional training, professionals in this field may also pursue management positions or start their own businesses.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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