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South Africa: Dmc Manager (Inbound Travel) – Arusha I Dar Es Salaam posted by Phoenix Recruitment

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Job Description

About the Role

We are seeking an experienced DMC Manager to lead on-the-ground operations for luxury hospitality groups in Dar es Salaam and Arusha. As a key member of our team, you will be responsible for curating experiences, managing logistics, and driving profitability for tourist groups, meetings, and incentives.

Key Responsibilities

  • Operational Leadership: Oversee the daily operations of FIT (Free Independent Traveler) and group travel, ensuring high-quality, on-time delivery of services.
  • Product Development & Contracting: Negotiate with local suppliers to build cost-effective itineraries.
  • Logistics & Project Management: Coordinate all on-the-ground components for meetings, incentives, or leisure travel, including off-site events and activities.
  • Financial Management: Develop budgets, manage pricing, and maximize margins on travel packages.
  • Relationship Management: Cultivate partnerships with local tourism boards, government bodies, and service providers.
  • Risk Management & Safety: Assess potential risks for travellers and ensure all services adhere to safety regulations.
  • Team Leadership: Mentor, coordinate, and manage operations and quotation teams to ensure efficiency.

Requirements

  • A formal travel & tourism qualification
  • 7 years in Tanzanian inbound travel experience
  • Expertise in logistics for ground handling, flight charters, sales, guest satisfaction, and creating complex guest itineraries
  • In-depth knowledge of local destinations, including attractions, culture, and logistics
  • Proven ability to manage supplier contracts and enhance profitability
  • Ability to resolve issues like booking errors, transportation strikes, or weather disruptions
  • Strong interpersonal skills to lead teams and manage client relationships
  • Computer literacy, often with experience in booking systems or CRM software
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Qualifications

  • Formal education/certifications (Bachelor’s, LLB, Matric, etc.)

Salary & Benefits

  • Competitive salary

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

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Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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