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Johannesburg: Internal Sales Support posted by SET Consulting

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Job Description

Were Hiring: Internal Sales Support (3-Month Contract)
Location: Germiston
Start Date: Immediately
Contract: 3-month fixed-term, with the opportunity for permanent placement based on performance

Were looking for a proactive and organised Internal Sales Support team member to assist our sales department and customers. If you are fluent in Afrikaans, detail-oriented, and thrive in a fast-paced environment, we want to hear from you!

Minimum Requirements:

  • Fluent in Afrikaans (spoken and written)

  • Matric (Grade 12)

  • Previous experience in internal sales or a sales support environment

  • Immediate availability

Key Knowledge Areas:

  • ERP systems

  • Product and store operation knowledge

  • Safe lifting and carrying techniques

  • Admin procedures and company documentation

  • Receiving processes

  • Re-order facility and mark-up/gross profit (GP) calculations

  • Goods and services provided by the company

Key Responsibilities: Sales Support:

  • Manage correspondence between Sales Consultants and customers

  • Monitor and update customer accounts

  • Provide data and reports to support sales performance

  • Track sales targets and assist in lead generation

  • Source new sales opportunities via inbound and outbound communication

  • Forward qualified leads to the sales team

  • Arrange appointments and follow up on outstanding quotes

  • Keep consultants updated on order status, promotions, deliveries, and customer queries

Customer Service:

  • Provide accurate stock, pricing, and product information

  • Communicate order and delivery status to customers

  • Resolve queries, including delivery issues, back orders, faulty stock, and account problems

  • Update customer contact information

  • Promote products and services to stimulate customer interest

  • Respond professionally and objectively to complaints

Order Administration:

  • Process emailed orders from customers and consultants

  • Compile and forward quotations, including price calculations

  • Accurately process orders with correct pricing, item numbers, and discounts

  • Follow up on quotations that havent been converted to sales

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If you do not hear from us within two weeks, please consider your application unsuccessful.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About FMCG Wholesale Jobs in Gauteng

The FMCG (Fast-Moving Consumer Goods) wholesale sector in Gauteng, South Africa is a dynamic industry with a growing demand for skilled professionals. Typically, job seekers in this field can expect to find opportunities in various sectors, including the retail and manufacturing industries.

Generally, salaries for FMCG wholesale positions in Gauteng tend to be within a broad range of R200 000 to R400 000 per annum, although these figures may vary significantly depending on factors such as experience, company size, and industry sector. For instance, senior management roles or those in larger companies may command higher salaries, while entry-level positions or smaller organisations may offer more modest compensation packages.

Common skills for FMCG wholesale professionals typically include strong analytical and problem-solving abilities, excellent communication and negotiation skills, a good understanding of the retail and manufacturing industries, as well as experience with inventory management, logistics, and supply chain operations. Other essential skills often include technical knowledge of FMCG products, marketing and sales expertise, and proficiency in Microsoft Office applications.

The FMCG wholesale sector is often employed by companies operating in various industry sectors, such as food processing, beverage production, personal care, and household goods manufacturing. In Gauteng specifically, these industries tend to be concentrated in the Johannesburg and Pretoria areas.

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For those interested in pursuing a career in FMCG wholesale, there are several common career progression paths available. Typically, entry-level positions serve as a starting point for candidates who wish to gain experience and develop their skills before moving into more senior roles. Advancement opportunities often exist within larger companies or through the acquisition of new skills and certifications. Additionally, many organisations offer training and development programs aimed at nurturing talent from within and supporting career growth.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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