Job Description
About the Role
A dynamic Mobile Specialist is seeking an experienced and detail-oriented Sales Order Supervisor to join its Joburg division. As a key member of the team, you will be responsible for ensuring the timely and accurate capture of sales orders across all channels, working closely with the Warehouse and Sales teams to provide excellent customer service.
Key Responsibilities
- Oversee Sales Order Administration:
- Ensure data systems are accurate and up-to-date timeously.
- Receive sales orders, raise them on ERP system, and distribute to relevant parties.
- Coordinate and arrange collections and deliveries with logistics and warehouse.
- Upload EDI invoices.
- Create BOMs (Bill of Material).
- Raise authorized invoices and Credit Notes.
- Follow-up on all open sales orders.
- Monitor sales prices and margins, investigate discrepancies, and report back to manager as per deadline schedules.
- Ensure sales prices are updated timeously by relevant manager.
- Assist with any queries in a timely and professional manner.
- Ensure accurate record keeping of Debtors information:
- Preparation of customer quotations.
- Create new customer applications/accounts in the system.
- Reconciliation and Reporting:
- Pull reports from the system and manipulate the data in Excel using Pivot tables and VLOOKUP.
- Ensure that regular reports are sent to Warehouse/Sales/Operations Managers throughout the day.
- Follow up on exceptions and outliers.
Requirements
- Grade 12 / NQF Level 4.
- Minimum 5 years of experience in a similar position in FMCG industry.
- Experience processing between 800-1000 orders per day.
- Working knowledge and experience with MS Excel at an intermediate level (VLOOKUPs, pivot tables, etc.).
- Experience working with SAP.
- Advanced numeracy skills.
- Ability to understand mark-ups/GP percentages and apply this practically.
- Proficient in operational principles related to stock.
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Salary information not provided.
Attributes
- Ability to multitask and prioritize.
- Able to manage a team.
- Excellent communication skills (both verbal and written).
- Ability to work under tight deadlines and in highly pressurised environment.
- Strong organisational and administrative skills.
- Problem solving.
- Critical thinking.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About FMCG Retail Jobs in Gauteng
The FMCG retail industry in Gauteng, South Africa is typically a dynamic and competitive field, with numerous opportunities for career growth and development. Generally, the job market trends indicate a steady demand for skilled professionals to manage and execute various aspects of product distribution, sales, and customer service. As a result, those interested in pursuing a career in FMCG retail can expect to find a range of roles available.
Salaries in the FMCG retail sector vary widely depending on factors such as experience, company size, industry sector, and location. While it’s difficult to pinpoint exact salary ranges, very broad estimates suggest that entry-level positions typically start within the R20 000 – R40 000 per annum bracket, with more senior roles falling within the R80 000 – R150 000 range. However, please note that actual salaries can differ significantly depending on individual circumstances. For example, experience and qualifications in a specific area, such as logistics or marketing, may command higher salaries.
Common skills required for FMCG retail positions include strong communication and interpersonal skills, attention to detail, analytical thinking, problem-solving abilities, and the capacity to work under pressure. Additionally, proficiency in Microsoft Office applications, data analysis tools, and customer relationship management (CRM) software is often beneficial. Other valuable skills include inventory management, supply chain optimization, and visual merchandising.
FMCG retail roles can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and consumer goods companies. These industries often require employees with diverse skill sets to manage product distribution, sales, and customer service functions.
Career development opportunities in FMCG retail are vast, with many professionals progressing into senior management positions or taking on specialized roles such as brand management or category management. Those interested in pursuing a career in this field can expect to find training programs, mentorship initiatives, and internal promotions available. With experience and dedication, individuals can build a rewarding and challenging career in the FMCG retail sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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