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Johannesburg: Customer Relationship Manager – Banking, Payment Services / Fintech

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Job Description

About the Role

We are seeking an experienced Customer Relationship Manager to join our team, responsible for managing and growing enterprise-level relationships with banking network partners in Johannesburg. The ideal candidate will have a strong commercial acumen, excellent communication skills, and a deep understanding of the payments ecosystem.

Key Responsibilities

  • Manage and grow enterprise-level relationships with banking network partners to optimise transaction volumes and enhance service delivery.
  • Develop and execute joint commercial strategies aligned to organisational objectives.
  • Lead complex, multi-party partnership engagements, including negotiations with senior and C-suite stakeholders.
  • Support onboarding and integration initiatives in collaboration with internal technical and operational teams.
  • Ensure optimal settlement flows, risk alignment, and payment infrastructure performance.
  • Represent the organisation within the broader banking and financial services ecosystem.
  • Leverage performance data and market insights to inform commercial strategy and report on partnership outcomes.

Requirements

  • Relevant tertiary qualification
  • 58 years of account management experience within payments, fintech, banking, or large digital wallet environments
  • Strong knowledge of card networks, settlement flows, risk management, and payment infrastructure
  • Proven enterprise-level business development experience with the ability to engage and negotiate with senior and C-suite executives
  • Established network within PSPs, acquiring banks, payment processors, or financial institutions
  • Proficiency in MS Office and data analytics tools
  • Valid drivers license and willingness to travel
  • Fluency in English, with a good understanding of Afrikaans
  • Additional languages will be advantageous

Qualifications

  • (No qualifications mentioned in the original description)

Salary & Benefits

  • (No salary or benefits mentioned in the original description)
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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in Gauteng

In Gauteng, South Africa, the accounting and finance industry is a significant sector, offering various career opportunities for professionals with the right skills and qualifications. Typically, this field is driven by the growth of multinational corporations and local businesses in industries such as technology, financial services, and manufacturing. As a result, job seekers can expect to find a diverse range of roles available, from entry-level positions to senior leadership roles.

When it comes to salary expectations, accounting and finance professionals in Gauteng can generally expect to earn salaries that fall within broad ranges. Typically, salaries for entry-level roles start around R400 000 – R600 000 per annum, while more senior roles can command salaries ranging from R1 million to over R3 million per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these are broad ranges, and actual salaries may vary widely.

Common skills required for accounting and finance roles in Gauteng include strong technical knowledge of financial management principles, analytical and problem-solving skills, attention to detail, effective communication skills, and proficiency in financial software and systems. Additionally, many employers also value candidates with experience in budgeting, forecasting, and financial analysis. In some cases, a degree or diploma in accounting, finance, or a related field may be required.

Industries that commonly employ accounting and finance professionals in Gauteng include the financial services sector, technology industry, manufacturing sector, and public sector entities. These sectors require skilled professionals to manage their finances, prepare budgets, and provide strategic guidance on financial matters. Job seekers can expect to find opportunities across these sectors, from small businesses to large multinational corporations.

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For those interested in pursuing a career in accounting or finance, there are many development opportunities available. Typically, professionals in this field can progress to senior roles, such as financial manager or director of finance, after gaining relevant experience and developing their skills. Additionally, many employers offer training programs and mentorship opportunities to support the career development of their employees.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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