About the Role

We are seeking an experienced ICT Administrator / ICT Supervisor to join our team based in Stutterheim, South Africa. The ideal candidate will be responsible for managing and maintaining our organisation’s ICT environment, ensuring reliability, security, and continuous improvement.

Key Responsibilities

• Provide reliable day-to-day ICT support across the organisation
• Manage incidents, service requests, troubleshooting, and escalations efficiently
• Ensure stability and support of production-critical business environments
• Administer and maintain physical and virtual server environments
• Manage VMware infrastructure and SAN storage platforms
• Ensure high system availability, resilience, and operational continuity
• Configure, manage, and support firewalls, routers, switches, and wireless infrastructure
• Maintain WAN connectivity, redundancy, and failover solutions
• Implement and uphold secure network segmentation and connectivity standards
• Administer Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams
• Manage Azure Active Directory and support cloud-based reporting and analytics platforms such as Power BI
• Manage Active Directory and Azure AD user accounts and access lifecycles
• Facilitate secure onboarding, offboarding, and access control processes
• Administer endpoint protection, backup solutions, and recovery processes including Veeam
• Conduct restore testing and support disaster recovery and business continuity planning
• Deliver infrastructure improvements, upgrades, and system enhancements
• Coordinate user acceptance testing (UAT), deployments, and rollout activities
• Identify opportunities to improve operational efficiency and system performance
• Develop, maintain, and support internal applications using Node.js, Express, and EJS
• Support SQL Server databases and backend integrations
• Manage application functionality including file uploads, cookies, environment configurations, HTTP integrations, and spreadsheet processing
• Manage ICT vendors, software licensing, renewals, warranties, and ICT assets
• Supervise and support ICT team members where applicable
• Promote best practices, technical standards, documentation, and governance across the ICT environment

Requirements

• Minimum 8 years of systems administration experience
• Proven ICT team leadership experience
• Extensive Microsoft Windows domain experience
• Hybrid cloud and on-prem environments Linux experience is advantageous
• BSc Information Technology / IT Management or related qualification
• MCSE / Windows Server Hybrid Administrator Associate (or equivalent) certification
• AZ-900 Azure Fundamentals certification
• SC-900 Security, Compliance & Identity Fundamentals certification
• MTCNA MikroTik Certified Network Associate certification
• Other relevant Microsoft or networking certification

Qualifications

None mentioned in the job specification.

Salary & Benefits

Salary details not specified in the original job description.

About the Role

The ICT Administrator/ICT Supervisor will be responsible for delivering reliable day-to-day ICT support, managing incidents, service requests, and escalations, while overseeing the administration of physical and virtual server infrastructure, VMware environments, SAN storage, firewalls, routers, switches, wireless networks, WAN connectivity, and secure network segmentation. This role requires strong leadership and accountability, excellent troubleshooting and documentation skills, and the ability to operate in high-availability environments.

Key Responsibilities

• Deliver reliable day-to-day ICT support
• Manage incidents, service requests, and escalations
• Administer physical and virtual server infrastructure
• Manage VMware environments and SAN storage
• Administer firewalls, routers, switches, and wireless networks
• Manage WAN connectivity and failover
• Maintain secure network segmentation
• Administer Exchange Online, SharePoint, OneDrive, Teams
• Manage Azure Active Directory and Power BI
• Manage AD and Azure AD user lifecycles
• Execute onboarding and offboarding
• Manage endpoint protection and backups (Veeam)
• Perform restore testing and DR planning
• Deliver infrastructure and system upgrades
• Coordinate UAT and rollouts
• Develop and support Node.js, Express, EJS applications
• SQL Server backend support
• File uploads, cookies, env configs, HTTP calls, spreadsheet handling
• Manage vendors, licences, renewals, and assets
• Supervise ICT team members
• Promote standards, documentation, and governance

Requirements

• 8 years systems administration experience
• Proven ICT team leadership
• Extensive Microsoft Windows domain experience
• Hybrid cloud and on-prem environments
• Linux experience advantageous

Qualifications

• BSc Information Technology / IT Management or related
• MCSE / Windows Server Hybrid Administrator Associate (or equivalent)
• AZ-900 Azure Fundamentals
• SC-900 Security, Compliance & Identity Fundamentals
• MTCNA MikroTik Certified Network Associate
• Other relevant Microsoft or networking certifications

Salary & Benefits

(No information provided in the original job description)