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Sandton: Live Sales Support & Outreach Coordinator posted by Aurenix AI

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Job Description

About the Role

The Live Sales Support & Outreach Coordinator plays a crucial role in supporting our online sales and investor acquisition team by managing live stream interactions, increasing online visibility, identifying interested prospects, initiating conversations, and coordinating office visits for qualified individuals.

Key Responsibilities

  • Monitor live streams (e.g. TikTok Live) in real time
  • Manage live chat, pinned messages, and FAQs using approved responses
  • Identify high-intent viewers and initiate direct messages
  • Support live hosts during sessions to ensure smooth engagement
  • Actively follow, add, and engage with potential users on relevant platforms
  • Comment on relevant posts and discussions to increase visibility and awareness
  • Initiate professional, compliant conversations with potential prospects
  • Promote live sessions and online engagement organically
  • Ask basic qualifying questions (location, availability, interest level)
  • Arrange and coordinate office appointments for qualified prospects
  • Follow up with prospects before and after live sessions
  • Maintain accurate records of leads, conversations, and appointments

Requirements

Comfortable communicating via chat, comments, and direct messages

Strong written communication skills

Highly organised and detail-oriented

Able to multitask during live sessions

Proactive and comfortable initiating outreach

Fast response time and sound judgment

Comfortable working in a structured, performance-driven environment

Willing to follow scripts, guidelines, and escalation rules strictly

Salary & Benefits

Base salary with performance-based incentives

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Sales Jobs in North Johannesburg

In North Johannesburg, the sales industry is generally thriving, with many multinationals and local businesses alike seeking skilled professionals to drive revenue growth and customer engagement. Typically, sales roles in this region require individuals who are well-versed in building relationships, identifying business opportunities, and closing deals. As a result, sales professionals in North Johannesburg can expect a dynamic and fast-paced work environment.

Salary ranges for sales positions in North Johannesburg are broad and can vary significantly based on factors such as experience, company size, and industry sector. Generally, salaries for entry-level sales roles typically start within the R200 000 – R300 000 per annum range, while senior sales positions can command higher figures, often between R400 000 to R600 000 per annum or more, depending on individual performance and market conditions. However, it’s essential to note that these are general estimates and actual salaries may vary widely.

Common skills required for a successful sales career in North Johannesburg include excellent communication and interpersonal skills, the ability to work under pressure, and a solid understanding of business principles. Other essential skills include product knowledge, negotiation techniques, and a strong network of contacts within the industry. Typically, sales professionals also require a high level of adaptability and resilience, as well as the ability to build rapport with diverse customer bases.

The financial services sector, technology industry, manufacturing sector, and other businesses are among the common industries that employ sales roles in North Johannesburg. These sectors often require sales professionals who can effectively communicate complex product benefits and demonstrate expertise in their field.

For those interested in pursuing a career in sales, there are various opportunities for development and growth. Typically, senior sales positions offer leadership roles, training programs, and mentorship opportunities to help individuals advance their careers. Additionally, many companies provide ongoing support and resources to help sales professionals build their skills and stay up-to-date with industry trends.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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