Job Description
About the Role
The Admin Officer will provide professional front-desk support to ensure a seamless resident experience, while facilitating and coordinating administrative processes to maintain accurate documentation and POPIA compliance.
Key Responsibilities
- Welcome residents, families, visitors, and volunteers
- Manage telephonic enquiries and maintain access control and security
- Facilitate and coordinate resident administration processes (applications, admissions, respite enquiries, transfers, and exit procedures)
- Prepare and maintain resident and medical files
- Ensure accurate recordkeeping and update databases
- Manage billing and financial administration (generating quotes, invoicing for services, processing payments, petty cash management)
- Maintain efficient office administration (document control, archiving, correspondence, bulk communication to families and management of stationery and supplies)
- Coordinate bookings and logistics with service providers
- Maintain operational records (bed lists, visitor statistics, enquiries, maintenance requests)
- Provide general administrative support to the unit
Requirements
- Coordinating & organising abilities
- Attention to detail
- Problem solving ability
- Excellent communication (verbal & written) skills
- Interpersonal skills
- Ability to take initiative
- Presentable appearance
- Analytical thinking, attention to detail, and planning and organising skills
Qualifications
- Grade 12
- Computer Literate (Microsoft Word & Excel)
- Secretarial / Administration Certificate advantageous
Salary & Benefits
- Salary: [Salary amount] per annum
- Benefits: [Benefits mentioned in original job description]
Note: Since the salary and benefits information was not provided in the original job description, I left them blank. If you have this information, please provide it so I can fill it in accordingly.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town Region
The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.
In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.
Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.
These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.
Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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