Job Description
About the Role
We are a dynamic and fast-growing FMCG company based in Lusaka, Zambia, operating across multiple beverage categories. Our business is built on innovation, agility and a deep understanding of consumer needs. We take pride in building powerful brands that resonate with customers and deliver strong commercial performance across Africa. As a Manager – Support and Systems, you will lead the technical support structure for all key packaging machinery, strengthening in-house capability and ensuring knowledge transfer to artisans and operators.
Key Responsibilities
- Technical leadership and knowledge transfer:
- Serve as the subject-matter expert for all major OEM equipment (Krones, KHS, SIPA, etc.)
- Drive structured knowledge transfer programmes to artisans, operators and service unit managers
- Build in-house capabilities for troubleshooting, maintenance and machine optimisation
- Ensure continuous skill enhancement through OEM-led training and internal coaching
- Equipment reliability and performance:
- Lead the technical oversight of fillers, blowers, stretch wrappers, labellers and palletisers
- Ensure preventive and predictive maintenance practices are consistently applied
- Support the engineering team in RCA and long-term corrective actions
- Improve MTBF, reduce MTTR and strengthen reliability across the packaging lines
- Overhauling and cost optimisation:
- Participate actively in machine overhauls and major interventions
- Develop in-house competencies to reduce reliance on OEM services
- Validate service quality and ensure compliance with OEM standards
- People leadership and structure management:
- Lead four Service Unit Managers and ensure strong technical accountability
- Coach and guide the team to elevate technical capability and drive excellence
- Promote a culture of ownership, discipline and continuous improvement
- Systems, reporting and compliance:
- Establish standards for technical documentation and reporting
- Ensure timely reporting on machine KPIs, downtime and maintenance plans
- Maintain compliance with safety, quality and equipment standards
Requirements
- 15+ years of hands-on experience in maintenance and packaging machinery reliability
- Strong background with Krones systems; advantage with KHS, SIPA, etc.
- Proven experience in overhauls and machine optimisation
- Experience leading technical teams in manufacturing (FMCG/Beverages preferred)
- Technical diploma or degree in Mechanical/Electrical/Mechatronics Engineering
Qualifications
None mentioned.
Salary & Benefits
Not mentioned.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Food & Beverage Jobs in South Africa
The food and beverage industry in South Africa is a thriving sector that employs a diverse range of professionals across the country. Typically, job seekers in this field can expect to find opportunities in both the formal and informal sectors, with many roles available in restaurants, cafes, bars, and hospitality establishments. Generally, these roles cater to a wide range of clients, from individuals seeking casual dining experiences to large corporate events.
When it comes to salaries for food and beverage professionals in South Africa, typically, experienced candidates can expect broad salary ranges that vary greatly depending on factors such as the size of the company, industry sector, and level of responsibility. For example, senior management positions in larger establishments or companies within the hospitality industry often command higher salaries, while entry-level roles may be more competitively priced. However, it’s essential to note that actual salaries can differ significantly from these broad ranges due to individual circumstances.
Common skills required for food and beverage professionals include excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. Typically, candidates with experience in food preparation, customer service, or hospitality management are well-equipped to succeed in this field. Other important skills often include attention to detail, time management, and adaptability. In some cases, knowledge of wine and spirits, food safety regulations, and inventory management may also be beneficial.
The food and beverage industry is a diverse sector that encompasses various types of establishments, including restaurants, bars, cafes, and hotels. Typically, these roles are available in industries such as hospitality, tourism, retail, and manufacturing. In the technology industry, companies often require professionals with expertise in food safety, inventory management, or customer service to support their operations.
For those looking to establish a career in the food and beverage industry, typical progression paths include starting as an entry-level server or kitchen assistant before moving into more senior roles such as shift manager or team leader. Opportunities for advancement may also arise through vocational training programs, culinary arts courses, or management development initiatives.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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