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Cape Town: Credit Control Supervisor/Manager posted by Talent Acquisition Consulting

Job Description

A well-established international FMCG company with operations in South Africa is seeking an experienced Credit Control Manager / Supervisor to join its Finance team at Head Office in Cape Town.

This role is responsible for overseeing the credit control function, ensuring effective debt collection, managing customer accounts, and supporting strong cash flow management. The successful candidate will also lead a team of credit controllers while maintaining strong relationships with key customers and internal stakeholders.

Key Responsibilities

  • Manage and oversee the credit control function and team of credit controllers

  • Ensure timely collection of outstanding debt and effective management of accounts receivable

  • Resolve customer queries including returns, shortages, pricing claims, rebates and promotions

  • Conduct reconciliations of key customer accounts

  • Monitor and review credit limits for new and existing customers

  • Manage the order hold list and release decisions

  • Oversee month-end procedures, including statements and debt letters

  • Prepare and review over 60-day outstanding reports

  • Support cashflow forecasting through accurate reporting on AR balances and collections

  • Assist with year-end statutory audits

  • Ensure compliance with South African credit regulations and the National Credit Act

  • Identify opportunities to improve internal processes and systems (including SAP improvements)

Requirements

  • Minimum 5 years experience in Credit Control within FMCG

  • Experience managing or supervising a team

  • Strong understanding of national retail accounts (e.g., major grocery retailers)

  • Solid knowledge of credit regulations and the National Credit Act

  • Strong SAP and Excel skills

  • Excellent communication and relationship management skills

  • Strong attention to detail with the ability to manage multiple priorities

Personal Attributes

  • Highly organised with strong analytical skills

  • Able to communicate effectively with both customers and internal stakeholders

  • Confident in managing conflict and resolving disputes professionally

  • Proactive, detail-oriented and able to work in a fast-paced environment

Why Join

This role offers the opportunity to join a globally recognised FMCG business with a strong brand presence and collaborative team culture, providing exposure to major national retail accounts and an established finance function.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

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