Job Description
About the Role
A well-established orthopaedic surgical practice is seeking a professional and experienced Medical Receptionist for a maternity cover contract. The successful candidate will play a key role in ensuring smooth front-office operations while delivering exceptional patient care.
Key Responsibilities
- Welcome and assist patients courteously, both in person and telephonically
- Register new patients and accurately capture medical aid and insurance information
- Manage and schedule patient appointments efficiently
- Coordinate theatre bookings and compile theatre lists, liaising with relevant teams
- Confirm appointments via phone, email, or messaging systems
- Handle appointment cancellations and rescheduling
- Respond professionally and timeously to patient, family, and healthcare provider enquiries
- Manage incoming and outgoing emails and messages accurately
- Perform general administrative duties, including filing, photocopying, and document control
- Assist with typing clinical notes, motivation letters, and feedback reports
- Receive and process cash and card payments, including receipting
- Liaise with medical aids regarding authorisations, admissions, and related queries
- Maintain practice inventory, monitor stock levels, and arrange supply orders
Requirements
Matric Certificate
Minimum of 2 years experience in a medical or surgical practice
Experience working with medical aid schemes
Computer literate with working knowledge of Microsoft Office
Experience with medical practice software (e.g. VeriClaim) will be advantageous; training will be provided
Qualifications
No formal qualifications mentioned.
Salary & Benefits
Salary details not specified.
Note: The salary and benefits section was skipped as it was not explicitly mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Medical Professions Jobs in Eastern Cape
Working in the medical professions is a rewarding and challenging career path, with various opportunities available in Eastern Cape, South Africa. Typically, these roles are found in hospitals, clinics, research institutions, and healthcare management companies, across a range of industries such as primary care, specialized care, and public health.
The salary range for medical professionals in Eastern Cape can vary widely, depending on factors like experience, company size, industry sector, and qualifications. Generally, salaries can fall within the R400 000 to R1 million per annum bracket, although these figures are subject to variation and may not reflect individual circumstances or current market conditions.
Common skills required for medical professionals in Eastern Cape include strong communication and interpersonal skills, a high level of empathy and emotional intelligence, as well as technical expertise in their specific field. Additionally, many employers value skills like problem-solving, leadership, and adaptability, as well as proficiency in electronic health records and healthcare management software.
The industries that commonly employ medical professionals in Eastern Cape include the public health sector, private hospitals and clinics, research institutions, and healthcare management companies. Other sectors, such as education and non-profit organizations, may also offer opportunities for medical professionals.
Career development opportunities are plentiful for medical professionals in Eastern Cape, with many options available for advancement within their current organization or for pursuing further education and qualifications. Typically, career progression paths involve moving into senior roles, specializing in a particular area of medicine, or transitioning into healthcare management or administration. Many employers also offer training programs, mentorship schemes, and continuing professional development opportunities to support the ongoing growth and development of their staff.
For job seekers interested in pursuing a career in medical professions, it is essential to research the various industries and organizations operating in Eastern Cape, and to develop a strong understanding of the skills and qualifications required for success.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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