Job Description
Duties & Responsibilities:
- Present, promote and sell products/services to existing and prospective customers face to face
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within planned call schedule schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/markets potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback and development
Requirements
- Proven work experience as an External Sales Representative
- Excellent knowledge of MS Office, reporting writing skills (listen, observe and report)
- Ability to build productive business professional relationships
- Ability to conduct analysis and problem solving
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication and negotiation skills
- Prioritizing, time management and organizational skills
- Ability to create and deliver presentations, solutions and next steps
- Relationship management skills and openness to feedback
Please consider your application unsuccessful should you not receive feedback within 2 weeks of applying.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Retail Jobs in Eastern Cape
The retail industry is a significant sector in the Eastern Cape region of South Africa, typically employing a diverse range of professionals to manage and support its operations. Generally, this includes store managers, sales associates, logistics coordinators, and customer service representatives, among others. These roles often require a mix of technical skills, communication abilities, and interpersonal skills to effectively interact with customers, colleagues, and suppliers.
Typically, salaries for retail positions in the Eastern Cape can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, entry-level positions may fall within the R20 000 – R40 000 per annum range, while more senior roles or those in larger companies may command salaries ranging from R60 000 to R120 000 per annum or more. However, it is essential to note that actual salaries can differ significantly based on individual circumstances.
Common skills required for retail positions in the Eastern Cape often include strong communication and interpersonal abilities, a basic understanding of retail operations and management principles, technical skills such as proficiency in Microsoft Office applications, and analytical skills to track sales trends and inventory levels. Additionally, adaptability, problem-solving skills, and an ability to work in a fast-paced environment are typically valued by employers.
The Eastern Cape is home to various industries that commonly employ retail professionals, including financial services sector companies, technology industry firms, manufacturing sector businesses, and small to medium-sized enterprises across multiple sectors. Other emerging fields that may also be worth exploring include e-commerce, hospitality, and tourism.
For those interested in pursuing a career in retail, there are often opportunities for advancement within the company, such as promotions to senior roles or training programs to develop specific skills. Career development typically involves taking on additional responsibilities, seeking out mentorship and coaching, and staying up-to-date with industry trends and best practices. With experience and a willingness to learn, retail professionals can progress to senior management positions, specialist roles, or even entrepreneurship.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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