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Durban: Outbound Business Consultant (Healthtech Industry)

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Job Description

About the Role

We are seeking an experienced Business Consultant to join our team as an Outbound Business Consultant, specializing in the Healthtech Industry. As a key member of our sales team, you will be responsible for onboarding and maintaining large mass market clients, driving regional growth, and delivering exceptional client experiences.

Key Responsibilities

  • Develop strong relationships with providers by offering valuable insights and support
  • Take full ownership of the assigned client base
  • Onboard new clients and train existing ones on products and processes through various channels (in-person, telephonic, digital)
  • Maintain thorough records of all client interactions in the CRM system
  • Collaborate with New Business Consultants to drive regional growth and ensure smooth sales conversions
  • Analyse client data to optimise product usage and support client success
  • Guide clients through change management processes
  • Identify and pursue upselling opportunities to enhance client value and sustain profitability
  • Record all client queries on the Service Desk Plus (SD) platform

Requirements

  • National Senior Certificate (Matric)
  • A relevant tertiary qualification is preferred
  • 5 years of experience in both the healthcare and information technology sectors
  • 2 years of training clients on software products
  • 2 years of upselling products and services to existing clients
  • Sound knowledge of the South African private medical industry and medical practices is highly advantageous

Qualifications

No specific qualifications mentioned.

Salary & Benefits

Basic Salary: R30,000

Petrol Card

Cell Phone Allowance

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About IT / Computing / Software Jobs in eThekwini

In the eThekwini metropolitan area, the IT and computing industry is experiencing steady growth, driven by the city’s strong economy and increasing demand for digital solutions. This trend is often reflected in job listings, with a wide range of positions available across various sectors. As a result, individuals with expertise in this field are well-positioned to capitalize on opportunities.

The salary range for IT and computing professionals in eThekwini can vary widely, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may command salaries ranging from R400 000 to R600 000 per annum, while senior roles can exceed R1 million or more. However, these figures are only a rough guide, and actual salaries can differ significantly depending on individual circumstances.

Common skills for IT and computing professionals include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile. Additionally, many roles require strong analytical and problem-solving skills, as well as the ability to communicate technical concepts effectively. Other important skills may include expertise in cloud computing, data analytics, or cybersecurity.

The IT and computing industry is often found in various sectors, including financial services, technology, manufacturing, and healthcare. These industries frequently post job openings for software developers, IT project managers, and other specialized roles. While these opportunities can be found across a range of companies, some well-known multinationals like Google and Microsoft also have a presence in eThekwini.

For those looking to advance their careers, there are many development opportunities available within the industry. Common career progression paths include moving from a junior developer role to a senior software engineer, or transitioning into a leadership position as an IT manager or director. Additionally, certifications like CompTIA A+ or ITIL Foundation can provide valuable skills and enhance employability. By developing these skills and staying up-to-date with industry trends, individuals in the eThekwini IT sector can build successful careers and capitalize on opportunities for growth and advancement.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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