Job Description
About the Role
We are seeking an experienced Restaurant Manager to join our 5-star Game Lodge in Hoedspruit. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and driving the success of our restaurant operations.
Key Responsibilities
- Oversee daily operations of the restaurant, ensuring high standards of service and guest satisfaction.
- Manage and train waiter staff, fostering a positive and professional work environment.
- Handle and execute guest inquiries, feedback, and complaints with professionalism and tact.
- Collaborate with the culinary team to create and update trends on menus and offerings.
- Oversee and drive wine list/service and training requirements with the team.
- Oversee and drive beverage/bar team and training requirements with team.
- Coordinate guest experience & seating coordination, ensuring a positive first impression of all dining venues.
- Supervise waitstaff, coordinate with the kitchen, set up the dining room, and oversee the flow of service.
- Manage floorplans, guest-waiter allocations, handle reservations, train staff, create staff rosters, and manage inventory and health & safety standards.
- Maintain the atmosphere of the dining room, including lighting, music volume, and overall cleanliness.
- Coordinate training of culture competence, guest communication and engagement for staff to adapt with diverse service requirements.
Requirements
- Grade 12
- Formal hospitality qualification
- At least 2 years’ experience in similar position
- Experience running a ‘La Carte’ service for 165 pax including buffet & outdoor functions requirements and running of multiple venues.
- Ability to speak multiple languages/understand international service requirements.
Qualifications
None specified
Salary & Benefits
Not applicable
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Maruleng
In Maruleng, South Africa, the catering and hospitality industry is generally thriving, with a strong demand for skilled professionals to cater to the needs of local businesses, tourists, and residents alike. This sector typically offers competitive salaries and benefits, making it an attractive career choice for those passionate about delivering excellent customer service. However, job seekers should be aware that the industry is highly competitive, and securing a role may require persistence and adaptability.
Salary ranges in the catering and hospitality industry vary widely depending on factors such as experience, company size, and industry sector. While some entry-level positions may offer basic salaries between R15 000 to R25 000 per annum, more senior roles or those in larger establishments can command salaries ranging from R40 000 to R80 000 per annum or more. It’s essential to note that these figures are broad estimates and may not reflect the actual salaries for specific job openings.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work effectively under pressure, and a strong attention to detail. Other important skills include time management, adaptability, and a passion for delivering exceptional customer experiences. Typically, employers seek candidates with a background in hospitality, culinary arts, or a related field, although some may consider applicants with relevant experience from other industries.
The catering and hospitality industry is often found in various sectors, including tourism, food and beverage services, event management, and healthcare. Financial services sector establishments, such as hotels and restaurants, may also employ catering professionals to cater to their clients’ needs. Technology companies or manufacturing firms may also require skilled staff to manage their on-site cafes or dining facilities.
For those interested in a career in the catering and hospitality industry, there are often opportunities for advancement and professional development. Typically, experienced professionals can move into senior roles such as department heads or managers, while others may choose to pursue specialized training or certifications to enhance their skills and knowledge. With dedication and hard work, individuals can build a successful and fulfilling career in this dynamic and rewarding field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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