Job Description
Job Purpose:
By treating customers property in a manner that shows appreciation for its value, and with his expertise and attitude towards the brand and the product, fosters the image of the product and the service organization, thus contributing to customer satisfaction as well. To provide mechanical and physical support in the workshop.
Key Responsibilities:
Work Performance
- Efficient servicing and repairing of TATA vehicles
- Ensure that customers vehicles are well cared for while in the workshop.
- Ensure total customer satisfaction
- Effective self-management and performance ownership.
- Ensure work space is clean and need at all times
- Prepare the operating equipment and bring the necessary parts to the workshop bay.
Conduct repair and/or maintenance
- Perform all work in accordance with manufacturers specifications and the maintenance schedule.
- Perform all visual inspections, replaces and tops up service fluids, replaces wearing parts (e.g., brake shoes).
- Perform repair work, in collaboration and/or under supervision of the Workshop Foreman and/or Technician.
- Document any work carried out, record the working hours and return the workshop order to Technician
Perform relevant tasks as required
- Pass on the vehicle to the correct individual and tidy the workshop bay.
- Retrofit and put into service of accessories and mounted parts (e.g., roof rack system, radio installation if pre-wired, etc.) as required.
- Keep work area neat and tidy.
- Ensure that company tools and equipment are kept clean and in good working order.
Administer Parts Process
- Request parts as required according to internal processes and procedures.
- Return used or defective parts or dispose of them according to company policy in a timely manner.
Educational Qualifications:
- Grade 12
- Commercial Vehicle Workshop Experience
- Valid Drivers license
Relevant years of Experience:
- 3-5 years active experience as a at dealership level in the commercial vehicle segment.
Competencies:
- Experience and knowledge of Cummins and advanced electronic systems.
- Strong ability with electrical systems for diagnosing and repairing.
- Knowledge of Air brakes, suspensions, diesel engines, transmissions and other related mechanical systems for commercial vehicle are vital.
- Able to operate independently and within a team framework.
- Willing to work evenings and weekends and traveling for attending all breakdowns that are assigned.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Service Jobs in Mpumalanga
The automotive service sector in Mpumalanga is a vital part of the economy, with a growing demand for skilled technicians and mechanics to support the maintenance and repair of vehicles. Typically, this industry experiences fluctuations in job demand due to changes in economic conditions and consumer spending patterns. However, generally speaking, there is always a need for qualified professionals to work on vehicles, making it a stable career choice.
When it comes to salaries, it’s common for automotive service positions to fall within the range of R400 000 to R600 000 per annum, depending on factors such as experience, company size, and industry sector. Typically, senior roles or those in larger companies may command higher salaries, while entry-level positions may be lower. However, these figures are only a rough guide, and actual salaries can vary significantly.
Common skills required for automotive service roles include mechanical aptitude, problem-solving abilities, effective communication skills, attention to detail, time management, and the ability to work under pressure. Generally, a strong foundation in mathematics and physics is also essential. Many technicians and mechanics start their careers as apprentices or learners, working under the guidance of experienced professionals before gaining formal qualifications.
The automotive service sector is often found in various industries, including manufacturing, transportation, and the financial services sector. In Mpumalanga, common employers include well-established companies that manufacture vehicles, provide logistics services, and support the mining industry. These roles can be a great starting point for career development, with opportunities to move into management or specialized fields such as vehicle inspection or diagnostic work.
For those considering a career in automotive service, there are several development opportunities available. Typically, on-the-job training and apprenticeships are common entry points, followed by formal qualifications at vocational schools or technical colleges. With experience, technicians and mechanics can progress to supervisory roles or even start their own businesses.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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