Sandton: Yes4Youth Programme Bateleur Club Administrator

KEY OUTPUTS: Qualifying and distribution of all incoming reservation requests for the Bateleur Club Teams and assisting with unassigned tickets in various reservations teams (rotational basis) Checking availability and holding space for new requests Assisting Travel Specialists with WETU itineraries Checking for Trade Conflict, prior to holding space for new requests Cancelling of reservations Chasing provisional reservations Sending weekly administration reports to assist team on bookings travelling, outstanding payments, provisional bookings. Sending lodge daysheets for the consultants, if required for last minute bookings and ensuring the information received by the &Beyond Lodges is correct Assisting with updating GIS for the consultants, if required and ensuring the information is loaded correctly Consistent and clear communication daily with reservations team and suppliers Reconfirmation of consultant files Sending reconfirmations and vouchers and ensuring what has been confirmed to the agent or guest matches the final itinerary/confirmation What has been booked in Tourplan matches the confirmation sent to suppliers and matches the supplier invoices Checking Tourplan has been updated with guest information and flight details Checking and updating pick up and drop off details and all services booked correctly Upholding the values of &Beyond Care of the people, Care of land and Care of the wildlife KNOWLEDGE REQUIRED: Understanding of travel industry Some understanding of a reservations environment is advantageous Computer literate with basic knowledge of Outlook, Word and Excel Knowledge of Tourplan advantageous or any other reservations system QUALIFICATIONS REQUIRED: Tourism/Travel-Related Qualification (degree/diploma) 0-1 year administration experience SKILLS REQUIRED: Communication skills and a good command of the English language both written and oral Time & desk management with a focus on organizational ability Attention to detail Exceptionally customer focused Initiative Logical thinking PERSONAL ATTRIBUTES : Good interpersonal skills Sense of urgency Passionate about guest delight Diligence and self-motivation to meet deadlines and keep on top of your job Willingness/ability to share information Team orientated We reserve the right not to make an appointment. YES4YOUTH CRITIRIA Must be a South african Citizen Must be 27 years old or younger before 01 May 2026 must have Matric or a higher qualification Must not have been apart of the Y4Y programme previously