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Durban: Internal Sales posted by Esteem Recruitment

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Job Description

Role Purpose

To drive sales growth by managing customer relationships, processing orders, and ensuring excellent service within the FMCG environment. The Internal Sales Specialist will act as the key link between customers, the sales team, and operations, ensuring smooth order flow and achieving sales targets.

Key Responsibilities

  • Handle inbound and outbound sales calls with existing and potential clients.

  • Process customer orders accurately and timeously.

  • Maintain strong relationships with key accounts and distributors.

  • Provide product knowledge and advice to customers.

  • Prepare and follow up on quotations.

  • Assist in resolving customer queries and complaints promptly.

  • Monitor stock levels and liaise with warehouse/dispatch to ensure timely deliveries.

  • Track sales targets and report on performance weekly/monthly.

  • Support external sales representatives with customer requirements.

  • Keep CRM and sales systems updated.

Requirements

  • Grade 12 (Matric) essential.

  • Sales/Marketing qualification advantageous.

  • 24 years experience in internal sales, preferably in FMCG.

  • Strong customer service and relationship-building skills.

  • Computer literacy (MS Office, CRM/SAP/ERP systems).

  • Excellent communication skills (verbal and written).

  • Ability to work under pressure and meet deadlines.

  • Target-driven with strong negotiation skills.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About FMCG Wholesale Jobs in Kwazulu-Natal

Career prospects in the FMCG (Fast-Moving Consumer Goods) wholesale sector in Kwazulu-Natal, South Africa are generally promising, with a strong demand for skilled professionals to manage supply chains and logistics. As the retail industry continues to grow, wholesalers play a critical role in ensuring that products reach consumers efficiently and effectively.

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Typically, salaries for FMCG wholesale positions in Kwazulu-Natal vary widely depending on factors such as experience, company size, and industry sector. Generally, roles requiring more seniority or technical expertise tend to command higher salaries. For example, professionals with a degree in supply chain management, logistics, or business administration often earn a salary range of R400 000 – R700 000 per annum, while entry-level positions typically fall within the R250 000 – R450 000 range. However, it’s essential to note that these are broad estimates and actual salaries can vary significantly depending on individual circumstances.

Common skills required for FMCG wholesale roles include excellent communication and negotiation skills, attention to detail, and analytical abilities. Strong relationships with suppliers and retailers are also crucial, as is the ability to manage multiple priorities simultaneously. Additionally, knowledge of inventory management systems, transportation networks, and financial software is often beneficial. In terms of industry sectors, FMCG wholesalers commonly work in the manufacturing sector, where companies produce packaged goods such as food and beverages.

Career development opportunities for FMCG wholesale professionals are diverse, with many roles offering potential for advancement into senior leadership positions or specialized fields like supply chain optimization or logistics management. With experience, professionals may also consider transitioning into related industries, such as retail or e-commerce.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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