Job Description
Medical Receptionist Specialist Hearing Healthcare Practice
Location: Bryanston, Gauteng
Working Hours: Monday Friday | 08:00 16:30
Start Date: As soon as possible
Salary: Market Related
About the Opportunity
Medical Resources Group is recruiting on behalf of our client, a well-established specialist hearing healthcare practice in Bryanston, for a professional and compassionate Medical Receptionist.
This role is ideally suited to a candidate with experience in a medical practice environment, who is highly organised, patient-focused, and comfortable working with patients requiring ongoing care and support.
The successful candidate will play a key role in managing front-office operations, patient interactions, and medical administration in a structured and patient-centred environment.
Key Responsibilities
- Manage patient bookings and diary coordination
- Welcome and assist patients in a professional and compassionate manner
- Handle incoming calls and patient enquiries
- Manage patient accounts, billing, and medical aid queries
- Assist with medical aid authorisations and follow-ups
- Perform general administrative and reception duties
- Maintain accurate patient records and filing systems
- Provide exceptional patient care, particularly in a sensitive healthcare setting
Minimum Requirements
- Matric / Grade 12 (Essential)
- Minimum 3 years experience in a medical reception or healthcare administration role
- Experience with medical billing and medical aid processes
- Strong computer literacy (MS Word, Excel, Outlook)
- Experience with Syspro (Advantageous)
- Fully bilingual (Afrikaans and English)
- Valid drivers license and own reliable transport
- Clear criminal record (background checks will be conducted)
Key Competencies
- Strong patient care and service orientation
- Excellent communication and interpersonal skills
- High attention to detail and accuracy
- Compassionate and patient-centred approach
- Ability to work in a structured, professional environment
- Able to manage a busy front desk efficiently
Remuneration & Benefits
- Market-related salary
- Provident Fund: 12% employer contribution (includes risk cover benefits)
- Medical Aid Contribution: Partial contribution
- Quarterly performance bonuses
- 15 days annual leave
- Additional closure period over the December holiday period (not deducted from leave)
Additional Information
- Training will be provided at Head Office (Pretoria) for approximately 2 weeks
- The role requires a strong focus on patient care, particularly in a specialised healthcare environment
How to Apply
Please email your CV and supporting documents to .za with Subject line: Medical Receptionist Bryanston
If you do not receive feedback within 2 weeks, please consider your application unsuccessful.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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