Job Description
Job Summary
The Business Process & Technology Partner improves organisational efficiency by combining process engineering, data insights, and modern technology. The role bridges operational needs and technology implementation, delivering automation, dashboards, and AI-enabled tools.
Key Responsibilities
Process Engineering & Operational Improvement
Analyse and map business processes across operational areas.
Identify inefficiencies, manual work, and operational risks.
Design improved workflows and implement process improvements.
Promote a culture of continuous improvement across the organisation.
Data, Reporting & Management Information
Develop and maintain operational dashboards and reporting tools.
Define key operational metrics and track performance.
Ensure data quality and integrity across operational systems.
Enable data-driven decision-making across teams.
Technology & Automation
Identify opportunities to automate operational workflows.
Implement digital solutions and integrations to improve efficiency.
Support the adoption of AI-enabled tools where appropriate.
Translate business needs into functional specifications for external developers.
Coordinate end-to-end systems testing by managing schedules, resources, test execution, defect tracking, reporting, and stakeholder alignment to ensure readiness and successful sign-off.
Vendor & Digital Platform Management
Act as the liaison between operational teams and technology vendors.
Manage improvements to core platforms including the Society website and digital platforms.
Monitor vendor performance and ensure value for money.
Change Management & User Enablement
Support staff in adopting new systems and improved ways of working.
Develop SOPs, training guides and user documentation.
Provide practical guidance to staff on the effective use of technology tools.
Support staff adoption of technology and new workflows.
Minimum Requirements
Bachelors degree in industrial engineering, business analysis, information systems, operations management, and / or similar fields of study.
Minimum 5 years relevant experience.
Key Competencies
A self-starter with the ability to operate across business processes, people, and technology domains to design practical and effective solutions.
Process & Systems Thinking – Process mapping and operational improvement; Systems thinking and problem solving; Risk awareness and process governance
Data & Analytics – Dashboard development (Power BI, Tableau or similar); Data analysis and KPI monitoring; Data integrity and reporting
Technology & Automation – Digital workflow automation tools; Experience working with outsourced developers; Exposure to AI-enabled tools advantageous
Stakeholder Engagement – Ability to translate operational needs into technology solutions; Strong interpersonal and communication skills; Ability to work independently in a small team environment
Benefits
We allow for a flexible work environment also with an option to participate in our nine-day fortnight programme.
Individuals are encouraged to develop and grow in reaching their potential and most of all – to have fun in what they do without comprising our professionalism.
We have adopted a hybrid return-to-work office policy. You will be required to be in the office to meet with the teams in person on a need basis where in-person contact is a more effective engagement model.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Finance/Accounting Jobs in Western Cape
In the Western Cape, the finance and accounting profession is a thriving industry with a strong demand for skilled professionals. Typically, the job market trends indicate a steady growth in the need for finance and accounting expertise across various sectors. This is often driven by the increasing importance of financial management, regulatory compliance, and data-driven decision-making in businesses.
When it comes to salaries, it’s common to see broad ranges varying depending on factors like experience, company size, and industry sector. Generally, entry-level positions can expect salaries ranging from R250 000 to R400 000 per annum, while senior roles may command salaries between R600 000 and R1 200 000 or more, depending on the individual’s qualifications and level of expertise.
Common skills required for finance and accounting roles in Western Cape include proficiency in financial software such as QuickBooks, Xero, or SAP; strong analytical and problem-solving skills; excellent communication and interpersonal skills; attention to detail and organisational abilities; knowledge of tax laws and regulations; and experience with budgeting and forecasting tools. Typically, a degree in commerce, accounting, or a related field is also essential.
Industry sectors commonly employing finance and accounting professionals include the financial services sector, technology industry, manufacturing sector, and corporate organisations. These roles often involve providing financial guidance, managing budgets, preparing financial reports, and ensuring compliance with regulatory requirements.
For those looking to advance their careers in finance and accounting, career development opportunities abound. Typically, experienced professionals can move into senior management positions or pursue specialisations like forensic accounting, audit, or financial planning. Others may choose to transition into related fields like business consulting, investment banking, or entrepreneurial ventures. With continuous learning and professional development, finance and accounting professionals in Western Cape can enjoy a rewarding and challenging career with opportunities for growth and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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