Job Description
About the Role
We are seeking an experienced Hospitality Conference, Events & Wedding Coordinator to join our luxury lodge team. As a key member of our events team, you will be responsible for managing all wedding and conference coordination, maintaining luxury standards through precise room setups and up-to-date administration.
Key Responsibilities
- Respond to wedding and conference inquiries daily, providing detailed proposals, quotations, and efficient turnaround times.
- Proactively follow up on all inquiries daily to convert leads into confirmed sales.
- Update daily stats reports, booking statuses, and manage/update client information on the EDT report and relevant systems.
- Coordinate all aspects of wedding and event planning with clients, including timelines, décor, catering, and onsite activities.
- Assist clients with all specific requests.
- Conduct professional site visits and venue show-arounds for prospective corporate and wedding clients.
- Liaise with the Sales Manager regarding client requirements.
- Build and maintain strong relationships with past clients to drive referrals and repeat business.
- Prepare detailed function sheets, floor plans, and event briefs.
- Ensure clear communication with all internal departments and external suppliers.
- Capture guest rooming lists and manage all necessary changes and allocations.
- Manage financial administration by monitoring and chasing deposits and ensuring final payments are collected in line with contractual agreements before event commencement.
- Participate in the enhancement of wedding and event packages and offerings to keep the lodge competitive.
- Oversee wedding and event day coordination, ensuring seamless execution, correct room setups according to specifications, and a high standard of service delivery.
Requirements
- Proven experience as a Conference/Event/Wedding Coordinator within a luxury lodge or 4/5-star hotel environment.
- Proficiency in hospitality management software and Microsoft Office (Excel/Word).
- Excellent verbal and written communication skills suitable for a high-end clientele.
- Strong ability to draw up floor plans and manage complex function sheets.
Qualifications
- Formal education/certifications are not required, but relevant qualifications will be considered.
Salary & Benefits
Salary: Competitive salary offered based on experience.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in ZA
In South Africa, the sales industry is a significant sector, with many multinational companies operating in various sectors. The job market for sales professionals is generally competitive, with a strong demand for skilled and experienced individuals. Typically, sales roles are found in industries such as technology, financial services, and manufacturing.
Generally, salaries for sales positions in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Common salary ranges for entry-level sales roles typically start at around R300 000 to R500 000 per annum, while more experienced professionals can earn between R600 000 to R1 million or more, depending on performance and market conditions. It’s common for sales salaries to be higher in larger companies or those operating in high-growth industries.
Common skills required for sales roles include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, a strong understanding of products or services, and the ability to meet sales targets. Other essential skills often include negotiation and problem-solving abilities, as well as a strong work ethic and adaptability in a fast-paced environment. Typically, companies also look for candidates with a degree or diploma in a relevant field, such as business, marketing, or communications.
Sales professionals can be found in various industries, including the technology industry, financial services sector, manufacturing sector, and more. The ability to navigate these different sectors is crucial for career progression and development. In terms of career development, sales roles often offer opportunities for advancement, such as promotions to senior sales roles or leadership positions within a company.
Typically, successful sales professionals in South Africa progress into roles such as account manager, sales manager, or even business development roles within their organisations. With experience and the right skills, they can also consider career transitions into other industries or start their own businesses. Overall, for those considering a career in sales, it’s essential to focus on developing strong skills, building a professional network, and staying adaptable in a rapidly changing job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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