Job Description
About the Role
We are seeking a strong, hands-on General Manager to lead the day-to-day management and performance of a growing luxury villa portfolio in Paje, Zanzibar. This is a senior on-site role combining operations leadership, team management, guest experience oversight, owner relations, commercial performance, and revenue optimisation.
Key Responsibilities
- Lead daily operations across housekeeping, maintenance, guest services, stock control, and site readiness.
- Oversee facility management including security, waste collection, and common area maintenance.
- Drive commercial performance across occupancy, ADR, RevPAR, booking pace, and channel mix.
- Manage pricing, promotions, booking trends, and competitor positioning to maximise revenue.
- Onboard new villas to platforms such as Airbnb, Apply Below, and VRBO, ensuring accurate listings and rate integrity.
- Act as the primary on-site contact for owners, preparing clear weekly and monthly performance updates.
- Lead; coach, and hold accountable the on-site team, building a culture of responsiveness and problem-solving.
- Ensure a high-quality guest journey from pre-arrival to departure, with luxury presentation and service recovery.
- Maintain operational controls, compliance, and reporting discipline across systems and standards.
Requirements
- A hands-on operator with 8+ years relevant experience in luxury villas or similar accommodation businesses.
- Commercially aware and confident with P&L management.
- Skilled in team leadership, guest service, and owner relations.
- Experienced in pricing, occupancy management, and portfolio performance analysis.
- Comfortable working in a lean, entrepreneurial, owner-led environment.
Qualifications
- Formal education/certifications not specified.
Salary & Benefits
- USD 2,000 net per month.
- Annual performance bonus of USD 12,000 on achieving all goals.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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