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Cape Town City Centre: Global Sales Operation Lead

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Job Description

About the Role

The Global Sales Operation Lead will shape a global, AI-enhanced sales organisation as the central lead for performance, systems, and process in Cape Town’s Office Gardens. This role exists to own the end-to-end sales process, systems, reporting, governance, and performance management while partnering with leadership to create a unified sales model powered by AI and automation.

Key Responsibilities

  • Define, implement, and optimise the global sales process and frameworks for all regions.
  • Manage global CRM configuration, data hygiene, automation, and reporting standards.
  • Build and maintain global dashboards for conversion performance, unit economics, and rep performance.
  • Design and manage the global sales onboarding academy and quality assurance frameworks.
  • Oversee operational setup, scaling, and quality within the South Africa sales hub.
  • Align with Marketing, Product, and Finance teams on lead quality, messaging, and forecasting.

Requirements

  • 5 years in Sales Operations, Revenue Operations, or Sales Enablement in a high-volume sales environment.
  • Proven experience managing or building sales processes across multiple territories.
  • Strong CRM expertise in HubSpot, Salesforce, Pipedrive or similar.
  • Analytical mindset with advanced reporting and dashboarding capability.
  • Experience with call recording or conversation intelligence platforms.

Qualifications

  • Formal education/certifications not specified.

Salary & Benefits

Salary: R55 000 – R70 000 p/m.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Cape Town Region

Cape Town’s sales landscape is shaped by the city’s strong economy, diverse industry base, and growing demand for innovative solutions. Typically, sales professionals in this region can expect to find opportunities across various sectors, including technology, financial services, manufacturing, and e-commerce. Generally, these roles require a combination of interpersonal skills, business acumen, and technical knowledge to drive revenue growth and customer satisfaction.

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In terms of compensation, salaries for sales positions in Cape Town vary widely depending on factors such as experience, company size, industry sector, and individual performance. Typically, common salary ranges for entry-level sales roles start around R200 000 – R400 000 per annum, with experienced professionals earning upwards of R600 000 – R1 million or more. However, it is essential to note that these figures are broad estimates and may not reflect actual salaries for specific job openings.

Common skills required for success in sales roles include strong communication and interpersonal skills, the ability to build rapport with customers and stakeholders, a solid understanding of industry trends and market dynamics, and proficiency in CRM software and sales tools. Often, sales professionals also benefit from technical knowledge in areas such as data analysis, marketing, or product development. In addition, many employers place a high value on sales candidates with strong business acumen, problem-solving skills, and the ability to work independently.

Sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. The financial services sector, for example, commonly employs sales professionals to build relationships with clients and promote financial products. Similarly, the technology industry often requires sales talent to drive revenue growth through product sales and partnerships. Manufacturing and e-commerce sectors also frequently rely on skilled sales professionals to expand their customer base and increase market share.

Career development opportunities are available in sales roles, with many employers investing in training and development programs to enhance employee skills and knowledge. Typically, successful sales professionals can expect to progress to leadership roles or transition into specialized areas such as account management, business development, or sales strategy. With experience and a strong track record of performance, sales talent can also pursue opportunities in related fields such as marketing, product management, or entrepreneurship.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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