Job Description
About the Role
We are seeking a highly organised and compassionate Medical Receptionist to join our client’s specialist hearing healthcare practice in Bryanston, Gauteng. The ideal candidate will have experience in a medical practice environment and be comfortable working with patients requiring ongoing care and support.
Key Responsibilities
- Manage patient bookings and diary coordination
- Welcome and assist patients in a professional and compassionate manner
- Handle incoming calls and patient enquiries
- Manage patient accounts, billing, and medical aid queries
- Assist with medical aid authorisations and follow-ups
- Perform general administrative and reception duties
- Maintain accurate patient records and filing systems
Requirements
- Matric / Grade 12 (Essential)
- Minimum 3 years’ experience in a medical reception or healthcare administration role
- Experience with medical billing and medical aid processes
- Strong computer literacy (MS Word, Excel, Outlook)
- Experience with Syspro (Advantageous)
- Fully bilingual (Afrikaans and English)
Qualifications
- None mentioned
Salary & Benefits
- Market-related salary
- Provident Fund: 12% employer contribution (includes risk cover benefits)
- Medical Aid Contribution: Partial contribution
- Quarterly performance bonuses
- 15 days annual leave
- Additional closure period over the December holiday period (not deducted from leave)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in North Johannesburg
In North Johannesburg, the administrative sector is a thriving industry, with various companies employing clerical and secretarial staff to support their operations. Typically, job seekers can expect to find a range of opportunities in this field, from small businesses to large corporations. Generally, administrative professionals play a vital role in ensuring the smooth running of an organisation’s day-to-day activities.
The salary range for admin and clerical roles in North Johannesburg is typically broad, with experience, company size, and industry sector being significant factors that can affect actual salaries. For example, someone with 2-3 years of experience in a small business may earn around R200,000 to R300,000 per annum, while an experienced administrator in a large corporation could earn upwards of R500,000 to R600,000 or more per year. However, it is essential to note that these are general estimates and can vary significantly depending on individual circumstances.
Common skills required for admin and clerical roles include proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and the capacity to work independently with minimal supervision. Other essential skills may include data entry, bookkeeping, or customer service experience, depending on the specific job requirements. Generally, having a strong foundation in English language and literature is also highly valued.
Many industries employ administrative staff, including financial services sector, technology industry, manufacturing sector, and healthcare services. In these sectors, admin professionals often support teams of professionals, manage office operations, and provide critical back-office support to ensure the smooth delivery of services.
Career development opportunities for admin and clerical staff are numerous, with many individuals progressing into leadership roles or specialising in specific areas such as human resources, payroll, or accounting. With experience and further training, professionals in this field can expect to take on more complex responsibilities, lead teams, and pursue senior administrative positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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