Job Description
About the Role
We are seeking a highly organized, proactive, and reliable Retail Operations Administrator to join our team in Durban. The successful candidate will play a key role in supporting retail operations, ensuring smooth day-to-day administration, staff coordination, and compliance across multiple sites.
Key Responsibilities
- Calculate and balance timesheets with Purchase Orders (POs) before submitting to payroll.
- Manage and respond to daily retail requests.
- Upload POs and timesheets to monday.com every Monday.
- Screen CVs and upload required documents to TMS Online.
- Conduct site visits and handle disciplinary matters when required.
- Monitor and enforce staff dress code standards.
- Submit invoices and collect Acknowledgement of Debt (AOD) forms.
- Follow up and resolve payroll queries.
- Be available to work weekends and after hours when operationally required.
- Manage and ensure timely submission of ASAP rosters.
- Ensure all staff members are issued with and wear name badges.
- Collect weekly cashier shortages and upload reports to monday.com.
- Conduct staff meetings and provide operational updates.
- Share POs on the staff WhatsApp group and ensure additional POs are requested before placing staff onsite for extra store requests.
Requirements
- Grade 12 / Matric Certificate.
- Minimum 3-5 years experience in administration or retail operations support.
- Valid drivers license with own reliable vehicle is compulsory.
- Strong knowledge of payroll processes, timesheets, and roster management.
- Experience with recruitment administration and screening CVs.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Experience using online systems such as monday.com and TMS Online will be advantageous.
- Excellent communication and interpersonal skills.
- Strong attention to detail and problem-solving abilities.
- Ability to work under pressure and meet deadlines.
- Willingness to travel for site visits and work flexible hours when required.
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Human Resource Jobs in Kwazulu-Natal
The Human Resource (HR) function plays a vital role in any organisation, and Kwazulu-Natal is no exception. Generally, the job market for HR professionals in this region typically favours those with experience in talent acquisition, employee engagement, and benefits administration. Typically, organisations in Kwazulu-Natal look for candidates who possess strong communication skills, the ability to adapt to change, and a solid understanding of employment law.
Typically, salaries for HR professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. For example, entry-level HR assistants may earn between R200 000 and R300 000 per annum, while senior HR managers can expect to earn between R600 000 and R1 million per annum. However, it is essential to note that these are broad ranges, and actual salaries may differ depending on individual circumstances.
Common skills required for HR roles in Kwazulu-Natal include language proficiency (typically English or isiZulu), experience with recruitment software, knowledge of employment law, excellent communication and interpersonal skills, and the ability to manage multiple tasks simultaneously. Additionally, many organisations place a high value on candidates who possess a degree in Human Resources Management, Organisational Development, or a related field.
Industries that commonly employ HR professionals include the financial services sector, technology industry, manufacturing sector, and public sector. These sectors often require HR specialists to be adaptable, with experience in areas such as talent acquisition, employee relations, and benefits administration.
Career progression opportunities for HR professionals in Kwazulu-Natal are generally strong. Typically, entry-level HR assistants can progress to senior roles within 5-7 years, while experienced HR managers may seek senior leadership positions or take on specialist roles such as organisational development or training and development. With experience and continuous learning, HR professionals can also explore careers in related fields such as business consulting, coaching, or academia.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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