Job Description
About the Role
We are seeking a highly organised and detail-oriented Internal Sales Administrator to serve as the operational hub of our sales team in Johannesburg. This role will manage the end-to-end sales process—from initial quotation to final delivery—ensuring our customers receive world-class service while our field sales team remains focused on growth.
Key Responsibilities
- Receiving, checking, and processing customer orders via phone and email.
- Preparing and sending quotes within specified timeframes and issuing invoices accurately.
- Supporting account managers and external sales representatives with administrative tasks and helping with upselling.
- Handling inquiries, resolving issues, and maintaining positive client relationships.
- Act as the primary internal contact for client enquiries regarding stock availability, lead times, and order status.
- Collaborating with the warehouse and logistics teams to expedite urgent orders and resolve delivery discrepancies.
Requirements
- High attention to detail
- Ability to multitask under pressure
- Proactive “problem-solver” mindset
- Minimum 2–5 years of experience in internal sales, sales support, and administrative role
- Accuracy in order processing and documentation
- Promptness in responding to customer requests and quotes and queries
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.) are not specified.
Salary & Benefits
- Salary details are not mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Ekurhuleni
In Ekurhuleni, the sales landscape is generally driven by the demand for skilled professionals to engage with customers and promote products or services. Typically, sales roles in this region involve building relationships, identifying opportunities, and closing deals to meet or exceed targets. This sector often requires adaptability and a strong work ethic.
The salary range for sales positions in Ekurhuleni can vary significantly depending on factors such as experience, company size, and industry sector. Broadly speaking, common salary ranges for sales professionals in this region typically fall within the following ranges: R400 000 to R700 000 per annum. However, it is essential to note that these figures are general estimates and may not reflect the actual compensation packages offered by specific employers. Various factors such as performance, industry norms, and company policies can influence salaries.
Common skills required for sales roles in Ekurhuleni include strong communication and interpersonal skills, a solid understanding of the product or service being sold, and the ability to think creatively and outside the box. Additionally, sales professionals often need to be self-motivated, goal-oriented, and comfortable with rejection. In terms of industry sectors, common employers of sales professionals in Ekurhuleni include financial services sector, technology industry, manufacturing sector, retail sector, and business-to-business (B2B) companies.
For those looking to launch or advance a career in sales, there are several opportunities for growth and development. Typically, sales roles provide access to training programs, mentorship, and performance-based promotions. With experience, sales professionals can move into leadership positions, specialize in specific product areas, or transition into related fields such as account management or business development. In general, sales professionals who demonstrate a strong work ethic, continuous learning, and adaptability are well-positioned for long-term success and career advancement in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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