Job Description
Dispatch & Logistics Coordination
- Arrange courier bookings (online, telephonic, and email) for incoming and outgoing shipments
- Generate waybills and ensure accurate shipment tracking
- Prepare, label, and package parcels and pallets according to order specifications
- Monitor deliveries to ensure timely distribution
- Coordinate customer and courier collections
Documentation & POD Management
- Prepare and verify all dispatch documentation against orders
- Ensure each shipment is supported by accurate delivery notes (products, codes, destinations)
- Maintain a structured electronic filing system for all documents
- Manage and follow up on signed Proof of Delivery (PODs)
- Ensure PODs are submitted timeously for invoicing and payment processes
Administration & Data Management
- Capture and maintain accurate data records
- Manage filing systems (electronic and manual)
- Utilise Microsoft Excel, Word, and Outlook for reporting and communication
Factory & Internal Coordination
- Liaise with factory staff to ensure correct packaging and labelling
- Ensure alignment between dispatch documentation and physical goods
- Interpret Dispatch Instructions (DIs) and communicate requirements clearly
Reception & Customer Support (±15%)
- Manage switchboard and welcome visitors professionally
- Assist with customer and sales rep queries regarding deliveries and collections
Key Requirements
- Strong attention to detail and high level of accuracy
- Excellent organisational and multitasking ability
- Clear and professional communication skills
- Ability to work in a fast-paced, deadline-driven environment
- Proficient in Microsoft Office (Excel & Word essential)
- Understanding of dispatch processes, PODs, and documentation
Experience
- 2–5 years’ experience in dispatch, logistics, or administrative coordination
- Experience with courier systems and dispatch documentation advantageous
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail Manufacturing Jobs in Western Cape
The retail manufacturing sector in Western Cape, South Africa, offers a diverse range of job opportunities across various industries. Typically, this field is characterized by a high demand for skilled and experienced professionals, particularly in the financial services sector and technology industry.
When it comes to salary expectations, retail manufacturing positions can offer competitive remuneration packages. Generally, salaries in this field can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within a salary range of R200 000 to R400 000 per annum, while more senior roles can command salaries ranging from R500 000 to R1 000 000 or more, depending on the specific requirements and qualifications.
Common skills required for retail manufacturing roles include technical knowledge of production processes, inventory management, and supply chain logistics. Typically, candidates with experience in operations management, quality control, or supply chain management are well-suited for these positions. Other essential skills may include communication and teamwork abilities, problem-solving, and adaptability. Often, companies also place a high value on leadership and management skills, particularly for more senior roles.
The retail manufacturing sector is often dominated by various industries, including the technology industry, financial services sector, and manufacturing sector. These sectors commonly require skilled professionals to manage production processes, ensure quality control, and optimize supply chain logistics.
Career development opportunities are also available in this field, with many companies investing in training and development programs for their employees. Typically, roles can progress from production floor staff to supervisory or management positions, offering a range of career progression paths. Experienced professionals may also be suited for specialized roles such as quality control manager, operations manager, or supply chain manager.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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