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Midrand: Call Centre Agent – Urgently Needed posted by Credit Intel

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Job Description

About the Role

Credit intelligence is seeking experienced Afrikaans Debt Collecting Agents to join our Debt Collection Call Centre in Midrand, Johannesburg. We are looking for individuals with excellent communication skills and a strong work ethic to assist us in collecting debts from our clients.

Key Responsibilities

  • Make debt collection calls to clients
  • Negotiate payment plans with clients
  • Handle client complaints and concerns
  • Maintain accurate records of client interactions
  • Work collaboratively as part of the team

Requirements

  • At least 1 year of experience in a Debt Collecting Call Centre
  • Fluency in English, Afrikaans, and any recognized South African language
  • Good communication, linguistic skills, and telephone etiquette
  • Active listener and persuasive negotiator skills
  • Strong team player with positive attitude towards duties and coworkers

Qualifications

  • Matric (Grade 12/ Standard 10) is an advantage

Salary & Benefits

  • Salary details will be discussed during the interview process

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Administration/PA/Secretary Jobs in Gauteng

The Other Administration/PA/Secretary position is an essential role in any organisation, typically found in various industries across Gauteng, South Africa. Generally, this field is expected to continue growing due to the increasing demand for efficient administrative support. However, the job market can be competitive, and it’s essential to tailor your application materials and skills to the specific requirements of each opportunity.

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Typically, the salary range for an Other Administration/PA/Secretary in Gauteng falls within a broad spectrum, often ranging from R300 000 to R600 000 per annum, depending on factors such as experience, company size, industry sector, and level of responsibility. It’s crucial to note that actual salaries may vary significantly due to these factors, so it’s essential to research the market thoroughly and be prepared to negotiate.

Common skills required for this role include excellent communication and interpersonal skills, attention to detail, organisational abilities, proficiency in Microsoft Office applications, and experience with scheduling and calendar management. Other desirable skills often include knowledge of HR systems, data entry, and social media platforms. While these are general industry standards, it’s essential to highlight your relevant skills and experience in your application materials.

The financial services sector, technology industry, and manufacturing sector commonly employ administrative assistants. In the financial services sector, organisations often require PA/secretaries to support senior executives, manage client relationships, and maintain accurate records. In the technology industry, this role may involve supporting software development teams, managing project schedules, and maintaining technical documentation. In the manufacturing sector, administrative assistants are typically responsible for coordinating production schedules, managing inventory, and ensuring compliance with regulatory requirements.

Career progression in this field is often based on experience and skills development. Typically, PA/secretaries can progress to roles such as office manager, administrative supervisor, or even assistant to a senior executive. Opportunities for career advancement may also arise through training and development programs, which are often offered by organisations to support employee growth and development. By focusing on building your skills and gaining relevant experience, you can position yourself for success in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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