Job Description
About the Role
Kendrick Recruitment is seeking an experienced and highly organised Front of House Manager for a luxury private game reserve based in Grahamstown. This live-in position is ideal for a hospitality professional who thrives in a dynamic bush environment and is confident managing both guest-facing operations and logistical coordination.
Key Responsibilities
- Oversee all reception operations, including guest check-in and check-out processes
- Manage safari shop operations, including sales, stock control and guest retail experience
- Coordinate reception logistics, including guest movements and transport arrangements
- Ensure smooth daily operational flow across all front-of-house functions
- Liaise closely with lodge teams to ensure seamless guest experiences
- Assist in coordinating safari schedules and guest activities
- Provide relief support at lodges when required, including shift coverage
- Maintain high standards of guest service and hospitality delivery
- Handle guest queries, requests and concerns professionally and efficiently
- Support overall operational efficiency across front-of-house departments
Requirements
- Previous experience in front of house, reception or hospitality management
- Experience within a lodge or safari environment advantageous
- Strong organisational and logistical coordination skills
- Experience in guest relations within a luxury setting preferred
- Ability to manage multiple operational areas simultaneously
- Excellent communication and interpersonal skills
- Ability to work under pressure in a fast-paced environment
- Flexible and willing to work shifts, including lodge relief duties
- Professional, well-presented and guest-focused approach
- Strong problem-solving ability and attention to detail
Qualifications
None specified
Salary & Benefits
R16,000 (live-in), meals on duty, additional benefits to be discussed during the interview process
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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