| Date | 2024-12-25 |
|---|---|
| Job Title | Front Office Manager |
| Employer | Zeebra Junction Specialist Recruitment More Information |
| Salary | 12000 |
| Category | Tourism Hospitality |
| Location |
Mpumalanga / White River |
Job Summary
Overview
My Client a well known and popular De Luxe Hotel and connference Venue in Mpumalanga is recruiting for a Front Office / Reception Manager.
Remuneration:
- Competitive Salary Negotiable based on experience
- Live Out position
Scope and General Purpose:
To take control of the Management and Operations of the Reception / Front Office Department, and to ensure that the standards as laid down by the Hotel policies and procedures are implemented & adhered to, in order to achieve the highest occupancy percentage at the best possible average room rate.
- To provide the best possible standard in service to all guests that is inline with the Hotel Policies and Procedures.
- Very Important note : Candidates applying for this position must be 100% familiar and literate on Opera ( Property Management System) , candidates without Opera experience will not be considered for this position.
Requirements
- Matric – grade 12 equivalent
- Recognised 3 year tertiary qualification in the Hospitality industry will be an advantage
- At least 2 years experience as an Assistant Front Office Manager in a similar 4 or 5 Star Hotel
- Exceptionally fluent in English
- High Level of computer literacy with emphasis on Opera ( PMS System- Essential) & Microsoft Office
- Well developed leadership, training and communication skills
- Good business acumen with competent financial understanding
- Well developed negotiation skills
- Well developed Administration and analytical skills & attention to detail
- Ability to create a strong team climate
- Ability to work shifts and occasional overtime
- Conversational ability in a third official South African language and / or a European language would be an advantage
Key Result Areas:
- To take operational responsibility for all aspects of Reservations, Reception, Concierge and Switchboard
- To scheduling team members to ensure the correct level of coverage
- Oversee and maintain departmental handover procedures
- Ensure strict control over all procedures involving cash, billing, room allocation and record keeping
- Assist the GM in reviewing departmental performance against the objectives set.
- To be involved in the selection of team members, training and performance management.
- Assist with maximizing of occupancy levels.
- Maintain a high standard of personal service with all customers, internal and external as well as public areas surpassing those as set out by The Hotel management Executive and owners.
- To manage & control daily revenues and to report any deviations, irregularities to revenue and VAT accruals to the Finance Manager and rectify accordingly.
- To be fully aware of the trends in the industry and make suggestions for the improvement of the running of the Front Desk.
- Represent the department in management meetings.
- Assist with the formulation of the departmental standards and the running of the Front Of House Operations.
Reporting To: Ops manager
Front Office Manager position available in Mpumalanga, White River. This job position was posted by Zeebra Junction Specialist Recruitment. The job has been posted as a premium ad on 2024-12-25 at 13:30:57 in the Tourism Hospitality category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Brackenfell: Front Office Professional – Contract
REQUIREMENTS Matric, well groomed with excellent communication skills in English & Afrikaans Minimum 2 years experience in customer service or front of house Professional attitude and confident Good problem-solving skills Self-motivated Team Player Positiv
View Job
Front Office Professional – Contract
Newlands: Assistant Front Office Manager
At The Vineyard Hotel, we`re more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, we
View Job
Assistant Front Office Manager
Citrusdal: Assistant Front Office Manager posted by Dream Hotels and Resorts
Job Overview:As a resort Assistant Front Office Manager overseeing receptionists, porters and drivers, your role is crucial in ensuring the smooth operation of the front office and guest services at the resort. Overall, as a resort front office support lea
View Job
Assistant Front Office Manager
White River: Front Office Manager posted by Zeebra Junction Specialist Recruitment
OverviewMy Client a well known and popular De Luxe Hotel and connference Venue in Mpumalanga is recruiting for a Front Office / Reception Manager.Remuneration:Competitive Salary Negotiable based on experienceLive Out positionScope and General Purpose:To ta
View Job
Front Office Manager
Western Cape: Front Office Professional – Contract posted by Time Personnel
REQUIREMENTSMatric, well groomed with excellent communication skills in English & AfrikaansMinimum 2 years experience in customer service or front of houseProfessional attitude and confidentGood problem-solving skillsSelf-motivated Team PlayerPositive
View Job
Front Office Professional – Contract
Pretoria: Front Office Manager
Key Responsibilities Oversee all front office operations, including reservations, check-ins, and check-outs. Manage and train the front desk team to deliver outstanding guest service. Ensure accurate billing and financial transactions. Handle guest complai
View Job
Front Office Manager
Graaff-Reinet: Front Office Manager
The Role: As a Front Office Manager , youll play a crucial role in leading our Front Office team to deliver seamless and personalized service. Youll be responsible for overseeing all front office operations, ensuring each guest interaction reflects our com
View Job
Front Office Manager
Email Alerts
Click the button below and submit your email to receive email alerts with the latest jobs.
This service is offered by Result Generation
We do not save your information, and your email is the only information we forward to the service.
If you wish to unsubscribe, please click here
