Job Description
About the Role
We are seeking a Senior Change Manager to lead and drive change initiatives within a complex, fast-paced retail environment. This role will be responsible for ensuring the successful adoption of large-scale business and technology changes across head office, distribution centres, and store operations.
Key Responsibilities
- Develop and execute comprehensive change management strategies and plans aligned to programme objectives
- Conduct detailed impact assessments across business units (stores, DCs, supply chain, finance, merchandising)
- Define and track change success metrics , adoption KPIs, and readiness indicators
- Engage and influence senior leadership and executive stakeholders
- Design and implement targeted communication strategies across diverse audiences
- Drive business readiness activities , ensuring teams are prepared for go-live
- Identify resistance points and implement mitigation and engagement strategies
- Ensure sustainable user adoption and behavioural change
- Partner with L&D to design and deliver training strategies and materials
- Oversee train-the-trainer programmes and large-scale rollout initiatives
- Establish and manage change governance frameworks
- Provide regular reporting on change progress, risks, and adoption metrics
Requirements
- Proven experience as a Senior Change Manager within large-scale transformation programmes
- Strong background in retail, FMCG, or operational environments (highly advantageous)
- Experience supporting SAP (S/4HANA), ERP, or supply chain transformations
- Demonstrated ability to operate across enterprise-wide change initiatives
- Strong understanding of change frameworks (e.g., Prosci, ADKAR, Kotter)
Qualifications
- Degree in Business, Psychology, HR, or related field
Salary & Benefits
- Salary details not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Cape Town City Centre
Cape Town City Centre is home to a thriving IT and computing industry, with many multinational corporations and local businesses requiring skilled professionals to drive their digital transformation. Generally speaking, the job market in this field remains dynamic, with opportunities arising in various sectors such as technology, finance, and healthcare. Typically, these roles involve working on software development, data analysis, or IT project management.
Salary expectations for IT and computing professionals in Cape Town City Centre vary widely depending on factors like experience, company size, and industry sector. Generally, junior positions may start within the R200 000 – R400 000 per annum bracket, while senior roles can fetch salaries ranging from R800 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly depending on individual circumstances.
Common skills required for IT and computing roles in Cape Town City Centre include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud-based platforms like AWS or Azure, and experience with data analysis tools like Tableau or Power BI. Other essential skills often include excellent communication, problem-solving, and project management skills.
The financial services sector is one industry where IT and computing professionals are often in high demand. Technology companies, software development firms, and manufacturing businesses also commonly employ individuals in this field. Additionally, the healthcare industry and government sectors are increasingly reliant on IT solutions to drive their operations.
For those looking to establish a career in IT and computing, common progression paths include moving into senior technical roles or taking on leadership positions within software development teams. Many employers also offer opportunities for professional development through training programs, mentorship schemes, and continuous learning initiatives. Typically, experienced professionals can expect to take on more strategic roles, working closely with clients, stakeholders, or other high-level decision-makers to drive business growth and innovation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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