Bryanston: CLAIMS HANDLER III posted by HR Option
Posted on 2025-07-26 00:00:00
Employer | HR Option |
---|---|
Category | Other Insurance |
Location | Gauteng / Bryanston |
Job Summary
Our client with National footprint requires a Claims Handler. Your:
Formal Education:
- Matric
- Relevant NQF 5
- Successfully completed the RE 5 Examination Level 1
- Commercial and Personal Lines Class of Business
Experience:
- A minimum of three (4) years Claims experience with a claims settling mandate
- A minimum of five (5) years working experience within the Short Term Insurance industry
will enable you to do the following duties:
Processes:
- Effectively maintain claims standards and provide quality client service:
- Register motor / non motor claims for personal and commercial policies
- Appoint assessors
- Confirm and make sure that cover is sufficient
- Responsible for handling of and settling of claims for clients allocated and ensuring accurate capturing and updating on all data systems
- Manage the claim from start through to settlement stage
- Gathering information about the insurance claim from the client and any others involved
- Examining the details on completed forms and checking these against the cover provided by the insurance policy
- Consulting with other staff to decide the outcome of the claim and any compensation to be paid
- Informing the client of the outcome of the claim in writing
- Referring large or complex claims to other professionals such as a loss adjuster
- Determine merits based on facts and investigation of reports presented
- Settle claims within set parameters to avoid leakage
- Obtain all information required for settlement or rejection of claims
- Do continuous adjustments of reserves
- Arrange / deal with the fulfilment of the following:
- Car hire for insured in the event of an accident where vehicle not drivable or of car has been stolen
- Arrange contractors to assist insured with obtaining critical documents to support claim
- Manage salvage process
- motor & non-motor salvage right through to recovery payment received
- Follow up with loss adjustors/assessors periodically/ daily if required
- Ability to negotiate claims with clients, service providers and Insurance market
- Keep detailed, dated file notes of all discussions on the claim files
- Ability to negotiate contentious claim with Insurance market and clients
- Potential errors and omissions must be immediately referred to Claims Manager
- Responsible for completion of claim files upon finalisation of claim and do filing to EDS
- Ensure that claims files are maintained in accordance with operational standard and company procedures
- Daily system updates (Such as diary & daily mail)
- Detail Prompt feedback and handling of complaints (internal & external)
- Ensure resolution of queries and complaints speedily
- To submit and provide insurer feedback & reports as per agreed timelines
- Ensure a pleasant claims experience
- Facilitate and maintain sound working relationships with clients, colleagues, markets, and service providers, including but not limited to local markets
- Ensure policy maintenance after a claim is completed
- Update underwriting of items to be deleted/replaced
- Maintain records of all reports submitted to clients.
People:
- Service delivery to ensure customer satisfaction:
- Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards
- Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved
- Develop work routines in line with operational plans / schedules in order to manage achievement of service
- Delivery goals
- Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.
- Maintain effective people practices:
- Align own behaviour with the organization culture and values
- Share and transfer product, process and systems knowledge to colleagues
- Collaborate and work with the Claims team to ensure required service levels are delivered.
Technology:
- Continuous improvement to ensure effective service:
- Ensure adherence to organizational policies, practices and procedures
- Identify and recommend areas / ways to improve processes
- DOFA confirmation from FSB
- Cardinal 360 system experience will be an advantage.
Click Go Apply to apply online!
Get Similar Job Alerts
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Bryanston: Tech Lead / Development Manager posted by BeyondQualification
We are seeking a highly skilled and experienced Technical Lead Development Manager to spearhead our software development team.Required Technical Stack...
View Job
Tech Lead / Development Manager
Bryanston: Marketing Lead posted by Forking Good
Join Our Team Part-Time Marketing Lead Forking Good Bryanston, JohannesburgAre you a creative strategist passionate about crafting bold, cheeky, and...
View Job
Marketing Lead
Bryanston: Host/Hostess posted by Forking Good
Were Hiring Charismatic HostLocation BryanstonJoin our exciting new restaurant and be the welcoming face of our dining experience!About UsWere a fresh,...
View Job
Host/Hostess
Bryanston: Cleaner posted by Forking Good
We are looking for Cleaner Keep It Slick TeamAbout UsWere not your average restaurant were bold, fresh, and on a mission to deliver top-tier culinary...
View Job
Cleaner
Bryanston: Waiters/Waitresses posted by Forking Good
Were Hiring Forking Good in Bryanston for WaitersWaitresses with Personality!Are you someone who can light up a room with your energy, charm, and smile?...
View Job
Waiters/Waitresses
Bryanston: Bartenders posted by Forking Good
Now Hiring Bartenders Who Can Shake, Stir CharmWere on the hunt for bartenders who do more than pour drinks we want pros who bring energy, flair, and...
View Job
Bartenders
Bryanston: Chefs posted by Forking Good
Calling All Chefs Who Bring the Heat and Serve the Flavor!Were turning up the heat in Bryanston with a brand-new restaurant set to open soon and were...
View Job
Chefs
Bryanston: Kitchen Hands posted by Forking Good
Kitchen Hands Wanted Bring the Hustle!Were on the hunt for kitchen hands who dont stop moving fast, reliable, and ready to jump in wherever needed. If you...
View Job
Kitchen Hands
Bryanston: Runners posted by Forking Good
Now Hiring Runners Front of House Support StaffExciting new restaurant opening soon in Bryanston!Are you energetic, friendly, and ready to be part of a...
View Job
Runners
Bryanston: General Legends (All-Rounders) posted by Forking Good
General Legends All-RoundersThe gold for a new restaurant opening! We are looking for versatile, enthusiastic individuals who can wear multiple hats,...
View Job
General Legends (All-Rounders)
Bryanston: GIFS – INSURANCE LEARNERSHIP 2025 posted by Bluff Personnel
GIFS INSURANCE LEARNERSHIP 2025CRITERIAAge 18 28 years oldMust live in the Bryanston surrounding areaMust be able to travel to Irene, PretoriaSA citizen...
View Job
GIFS – INSURANCE LEARNERSHIP 2025
Bryanston: LOGISTICS GENERAL MANAGER – Urgently Needed posted by RPTS HOLDINGS
Verb Logistics is looking for Logistics Manager to oversee and streamline all logistics and compliance processes across our operations Key...
View Job
LOGISTICS GENERAL MANAGER – Urgently Needed
Bryanston: Bookkeeper posted by Pro-Match Recruitment
BookkeeperLocation Bryanston, JohannesburgSalary R240,000 per annum CTCA well-established business in the financial services sector based in Bryanston is...
View Job
Bookkeeper
Bryanston: Compliance Assistant posted by Pro-Match Recruitment
Compliance AssistantLocation Bryanston, JohannesburgSalary R175,000 per annumAre you passionate about precision and thrive in a structured environment? An...
View Job
Compliance Assistant
Bryanston: COMMERCIAL UNDERWRITER posted by HR Option
We are looking for an experienced Short Term Insurance Commercial Underwriter. YourFormal EducationMatricNQF 5 in Short-Term InsuranceRegulatory Exam Level...
View Job
COMMERCIAL UNDERWRITER
Bryanston: CLAIMS HANDLER I posted by HR Option
A company with national footprint is looking for a Claims Hnadler. YourFormal EducationMatricRelevant NQF 5Successfully completed the RE 5 Examination Level...
View Job
CLAIMS HANDLER I
Bryanston: CLAIMS HANDLER III posted by HR Option
Our client with National footprint requires a Claims Handler. YourFormal EducationMatricRelevant NQF 5Successfully completed the RE 5 Examination Level...
View Job
CLAIMS HANDLER III
Bryanston: PLATFORM TRANSFER SPECIALIST III posted by HR Option
Our client with a national footprint requires the duties of a Platform Transfer Specialist. YourEducationBCom or similar qualification in Finance,...
View Job
PLATFORM TRANSFER SPECIALIST III
Bryanston: Excel & Word Administrator posted by AtripleA recruitment & temps
Job SpecificationPosition Excel Word AdministratorLocation Bryanston - JohannesburgSalary R 5000.00 per monthRequirementsCandidate will be required to have...
View Job
Excel & Word Administrator
Bryanston: Credit Controller posted by Daisy JHB (Pty) Ltd
Role and ResponsibilitiesFull accounts receivable function for DaisyNetUpdate and maintain client information on the systemDaily receipting of the bank -...
View Job
Credit Controller
Bryanston: Finance Lead posted by Dream Resorts
Dream Hotels amp Resorts lives by its 8 core values. Our team is dedicated to being reliable and accountable, fostering empathy to understand others...
View Job
Finance Lead
Bryanston: Business Generator posted by Daisy JHB (Pty) Ltd
Key ResponsibilitiesConduct outbound cold calls to prospective clients across target markets.Identify decision-makers and gather key information to qualify...
View Job
Business Generator
Bryanston: UI Designer posted by Deka Minas (Pty) Ltd
We are seeking a talented and creative UI Designer to join our team. As a UI Designer, you will be responsible for creating visually appealing and...
View Job
UI Designer
Bryanston: Account Executive (Development) posted by AtripleA recruitment & temps
Account Executive Location Bryanston, JohannesburgSalary R1 500 000 p.aOur client is looking for an Account Executive to generate sales in the target market...
View Job
Account Executive (Development)
Bryanston: Principal Consultant (IT) posted by AtripleA recruitment & temps
Principle ConsultantInformation TechnologyJOB SUMMARYPerforms consulting projects, ranging from short- to long-term engagements requiring varied...
View Job
Principal Consultant (IT)