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Job Description
Audio Visual Support Engineer (CPT)IT – Support
Cape Town – Western Cape – South Africa
Cape Town – Western Cape – South Africa
ENVIRONMENT:
ENSURE the seamless functioning and maintenance of communication & collaboration tools in the Cape Town offices of an innovative Independent Asset Management Firm seeking a strong technical Audio Visual Support Engineer. You will manage and maintain AV systems for meeting rooms, event spaces, and hybrid work environmentsenabling smooth and high-quality experiences for internal and external stakeholders. The ideal candidate will require 5+ years hands-on AV Support experience in a corporate and/or live event environment including managing high-priority and executive meetings and events & proficiency with MS Teams Rooms, Crestron, QSC, Shure, Dante, and audio/video conferencing systems.
DUTIES:
- Support the setup, operation, and maintenance of AV systems for internal and client meetings and events in the Cape Town office.
- Ensure all AV systems are fully tested, configured, and operational before and during use.
- Proactively troubleshoot and resolve issues with AV hardware and software.
- Collaborate with colleagues across IT, Facilities, and Event teams to ensure global AV standards are upheld.
- Provide user training and guidance to improve adoption and self-service in AV-enabled spaces.
- Support the deployment and configuration of new AV technologies and contribute to long-term AV strategy.
REQUIREMENTS:
- 5+ Years of hands-on AV Support experience in a corporate and/or live event environments.
- Technical knowledge of MS Teams Rooms, Crestron, QSC, Shure, Dante, and audio/video conferencing systems.
- Experience managing high-priority and executive meetings and events.
- Excellent troubleshooting, documentation, and communication skills.
- Experience working closely with vendors and third-party Technicians.
- An adaptable and collaborative mindset with the ability to support evolving AV needs.
ATTRIBUTES:
- The ability to build and maintain meaningful relationships.
- Can approach and own and continuously look for opportunities to develop.
- A strong belief in doing the right thing.
- A client focused and collaborative approach.
- A curiosity about technology and its potential to drive innovation.
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