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Cape Town City Centre: Account Manager / Pod Manager

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Job Description

About the Role

We are seeking an experienced Account Manager / Pod Manager to lead our performance media team in Cape Town City Centre. As the key link between our team and the UK agency partner, you will be responsible for managing campaign delivery, workflow, reporting, and communication across multiple brands, ensuring campaigns meet deadlines, perform to target, and adhere to best-practice standards.

Key Responsibilities

  • Act as the communication bridge between UK account managers and the local delivery team.
  • Manage campaign briefs, timelines, approvals, and feedback to ensure seamless execution.
  • Oversee daily workflow within the pod and ensure all deliverables meet timing, accuracy, and quality standards.
  • Review and consolidate weekly, monthly, and quarterly performance reports, collaborating with campaign managers to deliver actionable insights.
  • Ensure adherence to campaign briefs, campaign structures, and performance frameworks.
  • Balance workloads and manage internal task allocation across campaign managers and juniors.
  • Escalate performance or delivery risks early to the Operations or Performance Lead.
  • Champion process consistency, documentation, and continuous improvement within the pod.

Requirements

  • 35 years of experience in digital account management or campaign delivery within an agency environment.
  • Solid understanding of performance marketing workflows (Meta, TikTok, Google Ads, Pinterest, or similar).
  • Excellent communication and coordination skills written and verbal.
  • Strong organisational and time-management skills; comfortable managing multiple deadlines.
  • Experience reviewing data and reports; able to identify and interpret trends.
  • Calm under pressure and proactive in resolving delivery challenges.
  • Team player with a collaborative, solutions-focused mindset.

Qualifications

  • Bachelor’s degree in Marketing, Business Administration, or related field (or equivalent).
View Job  Johannesburg: Junior Graphic Designer posted by Cross Culture Promotions

Salary & Benefits

[Salary information is not specified in the original job description.]

How to Apply

About Marketing / advertising / PR Jobs in Cape Town Region

In the Cape Town region, the marketing, advertising, and PR industries are thriving, with a strong demand for professionals who can drive business growth through innovative campaigns and strategic communications. Typically, companies in this sector are looking for individuals with a creative flair and a keen understanding of consumer behaviour to lead their marketing efforts.

Generally, salaries for marketing, advertising, and PR professionals in the Cape Town region range from R400 000 to R800 000 per annum, depending on factors such as experience, company size, and industry sector. It is common for entry-level positions to start at the lower end of this range, while senior roles can command higher salaries. However, it’s worth noting that actual salaries may vary significantly, and these figures are only a rough guide.

Common skills required for marketing, advertising, and PR roles in South Africa include creativity, writing and communication skills, data analysis, digital literacy, project management, and social media expertise. Typically, professionals in this field need to be adaptable, able to work well under pressure, and possess strong problem-solving skills. Often, companies also look for candidates with a degree in marketing, advertising, or a related field.

The industries that commonly employ marketing, advertising, and PR professionals include the financial services sector, technology industry, manufacturing sector, and non-profit organisations. In these sectors, marketing and advertising roles can range from social media specialist to brand manager, and often require a strong understanding of consumer behaviour and market trends.

Career development opportunities are plentiful in this field, with many professionals moving into senior roles or transitioning into related fields such as digital marketing, content creation, or communications management. Typically, companies invest heavily in training and development programs to help their employees stay up-to-date with the latest industry trends and technologies. With dedication and hard work, it’s possible to build a successful career in this exciting and dynamic field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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