Menu Close

Cape Town City Centre: Business Analyst

Advertisement



Job Description

Our Client Our Client is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. Theyhave approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Their vision: They aspire to be the best at building enduring relationships by connecting clients with Company. They create sustainable value by attracting new clients, supporting ongoing client engagement, and providing adaptive solutions designed to answer product questions. What will you do? The core purpose of the role is: To ensure the smooth and effective running of relevant intermediary (electronic) tools and applications. To ensure the ease of use of relevant tools and applications, as utilised by the intermediary, thus enhancing the product experience – as well as the end-user customer’s experience. To reduce and prevent any advice risk associated with the use of system tools and applications by the intermediaries, in relation to assigned portfolio. To manage and facilitate the resolution of system issues, as well as driving any enhancements that are identified/suggested – as per agreed upon portfolio and focus areas. Manage and take ownership of allocated projects/tasks, as well as assigned resources. What will make you successful in this role? Requirements Elicitation and Management Lead and facilitate workshops, interviews, and discovery sessions with business users, compliance, and technology teams to capture, analyse, and document complex business needs. Translate high-level business requirements into clear, concise, and detailed artefacts, including User Stories, Acceptance Criteria, Use Cases, Process Maps, and Data Flow Diagrams. Manage the product backlog in collaboration with the Product Owner, prioritising and refining stories to ensure the development team has a continuous stream of well-defined work. Act as the primary subject matter expert (SME) on the advisor web application’s functionality, workflows, and business rules. Analysis and Design Perform detailed gap analysis between current state and desired future state, identifying all necessary changes to business processes, system functionality, and data models. Collaborate with UX/UI designers to develop wireframes and prototypes, ensuring the user experience meets both the business needs of the advisor and necessary regulatory requirements. Define and document non-functional requirements (e.g., performance, security, scalability). Proactively identify risks, issues, and dependencies, proposing mitigation strategies to the project management and leadership teams. Stakeholder Collaboration and Communication Bridge communication gaps between technical teams (Developers, QA) and non-technical stakeholders (Financial Advisors, Sales, Compliance). Present analysis findings, proposed solutions, and trade-off options to senior business and technology leaders, influencing decision-making. Support the QA team by reviewing test cases and participating in User Acceptance Testing (UAT) to ensure solutions meet the intended business objectives. Assist in creating training materials, release notes, and documentation for new features deployed to the financial advisor user base. Qualification and Experience Over 5 years of experience as a Business Analyst, including at least 2 years in a Senior or Lead position. Mandatory experience with a Web Application, SaaS product, or B2B/Enterprise platform. Experience with modelling techniques, such as BPMN (Business Process Model and Notation) and UML (Unified Modelling Language). Preferred Qualifications Familiarity with regulatory frameworks affecting financial advisors Experience in analysing and integrating with APIs and third-party financial data providers. Certifications such as CBAP, PMI-PBA, or Certified Scrum Product Owner (CSPO). Knowledge and Skills Strong domain knowledge in Financial Services is essential (e.g., Wealth Management, Investment Advisory, Brokerage, or Retail Banking). Expert-level proficiency in Agile/Scrum methodologies and tools (e.g., JIRA, Confluence, Azure DevOps). Exceptional communication skills (both written and verbal) and presentation abilities, with the capacity to explain complex technical and financial concepts clearly. Core Competencies Analytical Thinking Decision Making Technical Professional Skill Business Acumen Building and Maintaining Relationships
View Job  Port Alfred: Drone Pilot and Field Agent



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town City Centre, Cape Town Region


Job Seeker Tip

Learn the common software and tools used in your industry - stay current with technology.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Pretoria: Lynnwood, Pretoria: LEASING ADMINISTRATOR posted by Cora O’Neil Recruitment Agency

Jobs in Pretoria October 28, 2025
Cora O'Neil Recruitment Agency Gauteng Jobs in Pretoria Pretoria

Lynnwood, Pretoria: LEASING ADMINISTRATOR Minimum Requirements: -Professional and well presentable Afrikaans speaking female, preferably aged approximately 40 – 50 years…

View Job  Pretoria: Junior Project Coordinator (Software Projects)
View Job

Johannesburg: URGENT VACANCY: PROPERTY CENTRE MANAGER (x3) posted by Cora O’Neil Recruitment Agency

Jobs in Gauteng October 28, 2025
Cora O'Neil Recruitment Agency Gauteng Jobs in Gauteng Johannesburg

URGENT VACANCY: PROPERTY CENTRE MANAGER (x3) 3 positions available: REFERENCE CR2782 – Sunward Park, Boksburg REFERENCE CR2781 – Die Hoewes,…

View Job

Pretoria: Pretoria: CENTRE OPERATIONS COORDINATOR (x3) posted by Cora O’Neil Recruitment Agency

Jobs in Pretoria October 28, 2025
Cora O'Neil Recruitment Agency Gauteng Jobs in Pretoria Pretoria

Pretoria: CENTRE OPERATIONS COORDINATOR 3x Positions available: -Queenswood, Pretoria Moot -Faerie Glen, Pretoria East -Silverlakes, Pretoria East Job Purpose: Training…

View Job

Pretoria: Cape Town City Centre: ADMINISTRATION CLERK posted by Cora O’Neil Recruitment Agency

Jobs in Cape Town City Centre October 28, 2025
Cora O'Neil Recruitment Agency Jobs in Cape Town City Centre Pretoria Western Cape

Cape Town City Centre: ADMINISTRATION CLERK (For Law firm) Minimum Requirements: -Young, well presentable Afrikaans speaking female, aged approximately 20…

View Job

Pretoria: Menlo Park, Pretoria: CANDIDATE ATTORNEY posted by Cora O’Neil Recruitment Agency

Jobs in Pretoria October 28, 2025
Cora O'Neil Recruitment Agency Gauteng Jobs in Pretoria Pretoria

Menlo Park, Pretoria: CANDIDATE ATTORNEY Minimum Requirements: -Well presented and professional Afrikaans speaking individual (Male preferred) -Afrikaans and English first…

View Job

Hoedspruit: GENERAL MANAGER – AGRICULTURE (HOEDSPRUIT)

Jobs in Hoedspruit October 27, 2025
general Other

Requirements: Relevant tertiary qualification in Agriculture, Agribusiness, or related field (advantageous). Minimum 10 years experience in a senior general...

View Job

Browse Employers

View All

View Job  Cape Town City Centre: (B.Comm or Honours) - SAIPA Trainee Accountants 2026

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region

More Jobs in Your Area