Job Description
About the Role
As an Account Manager (HVAC) in our Cape Town City Centre office, you will be responsible for managing a high volume of customer Service Level Agreements (SLAs), planning and scheduling technical service teams, and maintaining strong client relationships.
Key Responsibilities
- Manage a high volume of customer Service Level Agreements (SLAs)
- Plan, schedule, and manage technical service teams
- Maintain and grow strong client relationships
- Ensure all client communication, service feedback, and reporting is done timeously
- Conduct regular customer site visits
- Drive and achieve sales targets
- Develop and implement strategies to increase service and maintenance sales
- Handle customer invoicing and follow-ups
- Proactively resolve client issues and ensure service excellence
Requirements
- Grade 12 qualification
- Degree in Sales or related qualification
- Proven HVAC or related technical knowledge
- Minimum 3 years experience in accounts Management and sales
- Knowledge of Pastel and Office 365
- Strong verbal communication and customer service skills
- Sales-driven, proactive, and energetic approach
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Basic Salary, Cell Phone Contract, Vehicle Allowance, Petrol Allowance, Commission Structure linked to performance
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Cape Town Region
Cape Town’s sales landscape is shaped by the city’s strong economy, diverse industry base, and growing demand for innovative solutions. Typically, sales professionals in this region can expect to find opportunities across various sectors, including technology, financial services, manufacturing, and e-commerce. Generally, these roles require a combination of interpersonal skills, business acumen, and technical knowledge to drive revenue growth and customer satisfaction.
In terms of compensation, salaries for sales positions in Cape Town vary widely depending on factors such as experience, company size, industry sector, and individual performance. Typically, common salary ranges for entry-level sales roles start around R200 000 – R400 000 per annum, with experienced professionals earning upwards of R600 000 – R1 million or more. However, it is essential to note that these figures are broad estimates and may not reflect actual salaries for specific job openings.
Common skills required for success in sales roles include strong communication and interpersonal skills, the ability to build rapport with customers and stakeholders, a solid understanding of industry trends and market dynamics, and proficiency in CRM software and sales tools. Often, sales professionals also benefit from technical knowledge in areas such as data analysis, marketing, or product development. In addition, many employers place a high value on sales candidates with strong business acumen, problem-solving skills, and the ability to work independently.
Sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. The financial services sector, for example, commonly employs sales professionals to build relationships with clients and promote financial products. Similarly, the technology industry often requires sales talent to drive revenue growth through product sales and partnerships. Manufacturing and e-commerce sectors also frequently rely on skilled sales professionals to expand their customer base and increase market share.
Career development opportunities are available in sales roles, with many employers investing in training and development programs to enhance employee skills and knowledge. Typically, successful sales professionals can expect to progress to leadership roles or transition into specialized areas such as account management, business development, or sales strategy. With experience and a strong track record of performance, sales talent can also pursue opportunities in related fields such as marketing, product management, or entrepreneurship.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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