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Cape Town City Centre: Regional Pest Control Service Manager – Cape Town

Cape Town City Centre: Regional Pest Control Service Manager – Cape Town

Posted on 2025-04-18 00:00:00

Employer Unspecified
Category Transport / logistics / warehouse
Location Cape Town Region  / Cape Town City Centre

Job Summary

Objectives: Display leadership skills through leading and developing a highly motivated team of pest control operators to provide world class service to our customers. To ensure the team and the company comply with all legislation and regulations. Drive productivity and best practice across the team, branches and region. Support General Managers and Regional Executives with day-to-day pest control operations. Liaise with branch service management. Experience required: Sound Technical and Operational knowledge of working in the pest control industry 3 5 years specific experience in Food, Beverage and Pharmaceutical HACCP clients. Knowledge of Various HACCP standards not limited to (AIB, Woolworths, BRC, YUM, Pick n Pay, FSSC22000) Role responsibilities: Infield support for Sales Consultants in terms of HACCP surveys and quotes. Ensure effective resource and route planning to maintain and improve service delivery Ensuring compliance with Health and Safety standards and processes at clients sites Infield: Infield Assessment and training of Pest control operators working in the HACCP environment Ensure competency of the service teams in all aspects related to the delivery of pest control services within the HACCP environment and standards Identify training needs and assist in implementing the required training, including organising external training if and when required e.g. GMP for AIB clients Roll out: Roll out new contracts related to Food, Beverage and Pharmaceutical sites. Pre rollout client meeting / engagement Confirmation of contract requirements Planning of roll out Ensuring stock, tools and equipment requirements Identifying the correct service colleague / team for the contract Ensure the team / PCO is aware of agreed commitments and requirements of the clients Ensure the services are installed timeously and correctly Manage the installation process end to end Ensure The teams / PCO are using the handheld scanner(s), and the site has been set up correctly on the systems and in line with Scope of Work and SLA Ensure HACCP file is correct and in place. Ensure reporting is in place from inception of contract Conduct client training on the Steiner portal Meet with client weekly during the roll out period Monthly reports for the client post roll out for a period agreed with branch management whereafter the branch will accept responsibility for the monthly reports and client engagements Assist branches with stock forecasts for upcoming installations Customer engagement: Handling HACCP client queries Implementing innovation Agreeing processes as requests for process changes to assist with bespoke solutions per client and best in class per industry segment / industry type. Conduct customer reviews Client Assistance: Assisting to ensure the client is “audit ready” immediately after roll out Ensuring the HACCP is correct and up to date Developing customer specific site maps and reports Looking for opportunities for continuous improvement Identifying opportunities to innovate systems, processes and potential new products / services Problem solving Thank you for applying with RAREcruit Follow us on social media for the latest jobs, trends and market insight: Website:

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