Cape Town City Centre: Product Owner

R60 000pm A leading legal-tech software provider is looking for a Product Owner to take ownership of the Mozaique product suite. This role is ideal for someone who blends strong product ownership capability with solid business analysis experience, able to translate client needs into clear requirements, guide delivery, and continuously enhance a product used by law firms. You’ll work closely with clients, stakeholders, and development teams to shape product direction, manage priorities, and ensure solutions remain competitive, compliant, and user-focused within the legal sector. Key Responsibilities Client & Stakeholder Engagement Partner with clients to understand pain points, gather feedback, and identify improvement opportunities across the Mozaique suite. Act as the voice of the customer throughout the development lifecycle. Collaborate with internal stakeholders to ensure the product aligns with broader business objectives. Facilitate clear communication between stakeholders, project teams, and developers to maintain alignment and momentum. Product Vision, Strategy & Roadmap Define and drive the vision and roadmap for the Mozaique product suite. Monitor legal-sector trends and competitor products to inform product strategy. Analyse regulatory changes and evaluate their impact on product functionality and client usage. Backlog & Requirements Management (Product BA) Own and manage the backlog, refining and prioritising work based on value, customer needs, and technical considerations. Apply strong business analysis skills to gather, analyse, validate, and document requirements. Create user stories, functional specifications, and supporting documentation for new features and enhancements. Perform gap analysis and workflow mapping to ensure solutions are fit-for-purpose and deliver real business value. Delivery & Quality Assurance Work closely with developers throughout delivery to clarify requirements and support efficient execution. Review and accept completed work against clear acceptance criteria. Support UAT cycles and ensure delivered features perform effectively in real-world environments. Identify product performance issues, UX pain points, and opportunities for continuous improvement. Skills & Experience (Essential) Proven experience as a Product Owner and/or Business Analyst in a software or SaaS environment (business analysis experience is required). Strong Agile/Scrum understanding and experience working in Agile delivery teams. Excellent stakeholder engagement, communication, and documentation skills. Strong analytical thinking, problem-solving ability, and prioritisation skills. Skills & Experience (Desirable) Legal-tech experience (legal workflows, case management systems, compliance/regulatory environments). Understanding of UX/UI principles and workflow optimisation. Experience with integrations and/or multi-system product ecosystems. Min 3-5yrs experience Personal Attributes Customer-centric, proactive, and analytical. Confident decision-maker who takes ownership. Highly organised and able to manage multiple priorities. Strong collaborator with excellent stakeholder management. Passionate about continuous improvement and product innovation. Education BCom Informatics / Information Systems OR BSc Computer Science / IT OR BEng / BTech Industrial Engineering (or similar, if paired with systems/product experience) OR Business/Commerce degree with strong IT analysis exposure