Cape Town City Centre: Quality Manager

Duties & Responsibilities Implement world class quality management processes within the plant Achieve zero customer complaints through ongoing auditing and refining of processes within the value chain Manage the quality team on product quality and root cause analysis of product defects/rejects and customer complaints Lead the business in the effective implementation and integration of the QMS system including adherence to BRC, FDA and ISO requirements Support the production and quality team in error proofing processes in line with zero defect approach Achievement of Continuous Improvement projects including reduction of waste and implementation of preventative and corrective action plans OTIF Lead a multidisciplinary team in the identification and elimination of risks that could impact on product integrity (HACCP) Ensure testing protocols are adhered to and inspection plans are in place in line with process requirements Lead the quality team in the design and implementation of test methods and processes that enable us to achieve our quality goals and objectives Implementation of statistical quality and process control methodology Minimise cost of non-conformance Management of quality team in line with KPAs and relevant management processes. Desired Experience & Qualification Educated to degree level, ideally BSc or Chemical Engineering with post graduate qualification in polymer science Ability to compile scientific reports providing recommendations to address problems that may arise Ability to work independently and make decisions based on judgement and integrity Ability to work effectively and independently with others to accomplish goals in a challenging environment Excellent organisational and time management skills Demonstrates and understands the customs and beliefs of various groups or cultures and understands how these differences affect implementation of quality objectives within a manufacturing environment Demonstrates high levels of accountability and adaptability in delivering KPIs Demonstrates sound judgement and balanced decision making Strong drive to deliver work of an exceptional standard despite time pressure and constraints Strong ethical framework and integrity Good oral & written communication skills High levels of self-motivation