Menu Close

Cape Town City Centre: Support Engineer Cpt

Date 2025-01-23
Job Title Support Engineer Cpt
Employer
More Information
Salary
Category It Computing Software
Location Cape Town Region
/ Cape Town City Centre

Job Summary

Qualifications and Skills Required: Matric required Bachelor`s degree or Dip in Information Technology, or a related field (preferred) 2 years minimum of experience in IT support, helpdesk, or a related role. Hands-on experience with hardware and software troubleshooting.

Responsibilities:

Serve as the first contact with customers who need technical assistance via Chat, the phone or email Resolving complex, technical faults that are both hardware and software related or providing correct diagnosis and warm transfer to Level 3 service providers Responding to critical and major incidents as escalated, according to established procedures Perform troubleshooting using different diagnostic techniques Troubleshoot, diagnose, and resolve technical hardware and/or software issues (Remotely or Physically onsite) Provide quick resolution and excellent customer service Redirect unresolved issues to the next level of support personnel Provide needed information on IT products or services Keep record of problems and their resolution Follow-up with customers Provide feedback on processes and make recommendations on areas to improve Maintain technical documentation and service catalogue on installation of software, configuration of hardware and problem troubleshooting Suggest improvements on procedures Run diagnostic problems to resolve problems Log respective issues with vendors for support – Repairing and replacing equipment as necessary

Support Engineer Cpt position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-01-23 in the It Computing Software category

Click Go Apply to apply online!


You might also like to look at the available jobs in the same area.

Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


Here are some more related positions


Brakpan: Graphic Design & Marketing, It Support posted by Ridgeback Engineering Supplies

Part-time position.Candidate needs to set up and design new website as well as maintain website.Weekly marketing brochures via email and social media.Any other design requirements for stationery and marketing.IT support for sage and Microsoft. Graphic Desi

View Job  Cape Town City Centre: Financial Controller

View Job
Graphic Design & Marketing, It Support

Johannesburg: Senior Power Bi Reports Support Engineer – Johannesburg – R800k To R1mil Per Annum

A boutique product development consulting company focused on strategy and execution is looking to fill the role of Senior Power BI Reports Support Engineer. You will be responsible for investigating the root cause of Power BI report issues, documenting the


View Job
Senior Power Bi Reports Support Engineer – Johannesburg – R800k To R1mil Per Annum

Roodepoort: Electrical Engineering Technical Support – Electrical Engineering Technical Support – Roodepoort posted by AIM Personnel Services

Electrical Engineering Technical Support - RoodepoortQualified Electrical Engineer with experience in bakery or catering equipment machinery. Implement medium to large projects, co-ordinate technical, spares and installation teams. Mail a detailed CV asap


View Job
Electrical Engineering Technical Support – Electrical Engineering Technical Support – Roodepoort

Cape Town City Centre: Desktop Support Engineer

Job Purpose: As a Desktop Support Engineer , you will play a vital role in providing technical assistance to end-users, ensuring their IT systems operate efficiently and securely. This role involves troubleshooting hardware and software issues, managing IT


View Job
Desktop Support Engineer

Johannesburg: Senior Network Support Engineer

As a Senior Network Support Engineer, you will be at the forefront of client support operations. Your responsibilities will include: Providing professional high level technical support to clients. Proactively identifying and resolving technical incidents a


View Job
Senior Network Support Engineer

Johannesburg: Product Support Engineer – Digital Mining – Midrand / Remote

Are you passionate about driving growth and making a positive impact in a dynamic and fast paced environment? We are seeking talented individuals who are motivated, innovative, and ready to contribute to our success. If you are looking for a challenging an


View Job
Product Support Engineer – Digital Mining – Midrand / Remote

Cape Town City Centre: Remote Support Engineer

Job Title: Remote Support Engineer Location: Onsite – Cape Town Northern Suburbs Employment Type: Full-Time Experience: 2-3 years Required: Valid driver’s license and own vehicle Salary: R10 – R15k pm Are you an enthusiastic IT professional with a passion


View Job
Remote Support Engineer

Cape Town City Centre: It Systems Support Engineer

Job Description: As an IT Systems Support Engineer, youll be the go-to problem solver, ensuring computer systems run like a dream. From troubleshooting issues and resolving tickets to analyzing system logs for trends, your skills will keep everything runni


View Job
It Systems Support Engineer

Cape Town City Centre: Software Support Engineer

As a key defence solution provider to over 50 countries worldwide, our client has positioned itself as an ideal employer that values a strong work ethic and ambition. Our clients portfolio of leading platforms undergoes continuous development, improvement,


View Job
Software Support Engineer

Cape Town City Centre: It Systems Support Engineer (Support Sorcerer)

Job Description: As an IT Support Engineer, you will be responsible for providing technical support and troubleshooting for their clients across various locations. This role will require regular travel to client sites, where you will diagnose issues, imple

View Job  Cape Town City Centre: Cfo

View Job
It Systems Support Engineer (Support Sorcerer)

Cape Town: I&O Operations Support Engineer – Intermediate posted by JenRecruitment

A registered financial service provider, providing you and your family with innovative needs-based life and health insurance cover is looking to appoint a I&O Operations Support Engineer you will be managing the day-to-day Operations to provide deliv


View Job
I&O Operations Support Engineer – Intermediate

Cape Town: Remote Support Engineer posted by Pure Placements (PTY) LTD

Job Title: Remote Support EngineerLocation: Onsite Cape Town Northern SuburbsEmployment Type: Full-TimeExperience: 2-3 yearsRequired: Valid drivers license and own vehicleSalary: R10 R15k pm Are you an enthusiastic IT professional with a passion for deli


View Job
Remote Support Engineer

Pretoria: It Support Engineer – Johannesburg posted by The Talent Room

Our client is seeking a highly motivated and skilled IT Support Engineer to join their team. The ideal candidate will be proficient in Microsoft 365, with a strong understanding of hardware and networking fundamentals, backed by A+ and N+ certifications. T


View Job
It Support Engineer – Johannesburg

Midrand: Mining Software And Hardware Support Engineer posted by Fempower Personnel

About the jobMining Software and Hardware Support Engineers (Product Support Engineers) are a critical interface to customers of the Digital Mine business they are essential to customers achieving the safety and productivity outcomes needed.You will work


View Job
Mining Software And Hardware Support Engineer

Cape Town: 3Rd Line It Support Engineer posted by Mindmatch Consulting

As a 3rd Line Support Engineer, you will be the escalation point for customers technical issues. Youll be investigating challenging problems, diving deep into tickets to help resolve our customers queries. Working with the latest technologies, which includ


View Job
3Rd Line It Support Engineer

Johannesburg: Production Support Engineer posted by Siri Technologies

Key ResponsibilitiesSupport of platforms, providing Level 1 and Level 2 support to the business and stakeholdersProvide day-to-day technical expertise and operational support to obtain highest degrees of Production Stability for applicationsCollaboration w


View Job
Production Support Engineer

Centurion: 2624 Servicenow Itsm Support Engineer posted by JorDan HR

Product / Feature Team Information (if applicable) IT Service Management ESSENTIAL SKILLS REQUIREMENTS: · Fluent English-speaking, including business reading and writing · ITIL knowledge and experience · Experience with supporting IT S


View Job
2624 Servicenow Itsm Support Engineer

Johannesburg: Geotechnical Support Engineer-Johannesburg posted by Oxyon Human Capital Solutions

Scope of role To provide a high level of technical support to all our customers in Africa. To continually innovate to ensure the team continually offers the best level of service in terms of services and equipment. Main responsibilities Do installations an


View Job
Geotechnical Support Engineer-Johannesburg

Johannesburg: Product Support Engineer – Digital Mining – Midrand / Remote posted by Top Talent Professional Services

Are you passionate about driving growth and making a positive impact in a dynamic and fast paced environment? We are seeking talented individuals who are motivated, innovative, and ready to contribute to our success. If you are looking for a challenging an

View Job  Cape Town City Centre: Senior Civil Engineer

View Job
Product Support Engineer – Digital Mining – Midrand / Remote

Sandton: Samsung : Phone Fix Support Engineer posted by Ison Xperiences

TAT- repair turnaround time management for call-back FCR- First call resolution REDO Same symptom repeat repair CMI customer satisfaction LTP repair delays Diagnose and Support Home Appliance products for both software and hardware Be ready to guide cus


View Job
Samsung

Cape Town: Application Support Engineer posted by Goldman Tech

Job Description:Application Support EngineerWe have an amazing opportunity for an Application Support Engineer in Cape Town!We require a candidate with:• Matric / Grade 12• BSc Qualification or any other related qualification.• At least 3 ye


View Job
Application Support Engineer

Cape Town: 3Rd Line Technical Support Engineer (Cpt Hybrid) posted by Datafin

3rd Line Technical Support Engineer (CPT Hybrid)IT - SupportCape Town - Western CapeENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical


View Job
3Rd Line Technical Support Engineer (Cpt Hybrid)

Cape Town: Application Support Engineer posted by Datafin

Application Support EngineerIT - Software DevelopmentCape Town - Western CapeENVIRONMENT: Our client is a leading provider of cloud Contact Center and Customer Experience (CX) solutions in Southern Africa, delivering advanced technology to a diverse and dy


View Job
Application Support Engineer

Port Elizabeth: Tier 3 Senior Support Engineer (East London) posted by Datafin

Tier 3 Senior Support Engineer (East London)IT - SupportPort Elizabeth - Eastern CapeENVIRONMENT: PROVIDE cloud, infrastructure, datacenter, software, and end user computing support as your technical expertise as a solutions-driven Tier 3 Senior Support En


View Job
Tier 3 Senior Support Engineer (East London)

Cape Town: Senior Support Engineer (Exchange, Active Directory, Hyper-V) (Cpt) posted by Datafin

Senior Support Engineer (Exchange, Active Directory, Hyper-V) (CPT)IT - SupportCape Town - Western CapeENVIRONMENT: YOUR strong technical expertise as a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist where your core fu


View Job
Senior Support Engineer (Exchange, Active Directory, Hyper-V) (Cpt)

Error making API request.
Share this to someone who needs a job:
Posted in Jobs in Cape Town City Centre, Jobs in Cape Town Region

More Jobs in Your Area