| Date | 2024-06-08 |
|---|---|
| Job Title | Collection Agent X 2 – Based In Tygervalley |
| Employer | O`Brien Recruitment More Information |
| Salary | 4800 |
| Category | Finance Accounting |
| Location |
Western Cape / Cape Town |
Job Summary
Debt Collector x 2
Based in Tygervalley
Temp until 21 December 2023 and then perm in January 2024
Experience required:
- Good people skills and the ability to engage professionally with distressed debtors.
- 2 Call Centre experience, Inbound and or Outbound.
- Debt Collections negotiations.
- Worked with people telephonically or face to face.
- 3 years debt collecting experience.
Job Requirements/Objectives:
- Work Predictive dialer to deliver quantity and most importantly quality.
- Target driven and highly competitive.
- Meet the minimum level of productivity standards on an hourly, daily, weekly, and monthly basis whilst maintaining high levels of quality.
- Achieve the required monthly team target.
- Prevent Legal Action.
- Educate debtor on consequences of non-payment.
- Continuously develop personal skill that will improve capability to add value to the business.
- Rehabilitate debtors by providing options and alternative solutions as instructed by our clients.
- Flexible in working hours.
- Multitask and navigate between different systems.
- Able to work from home if and when required.
- Accurate and comprehensive recording of all debtor interaction and matter events.
- Always maintain debtor information in a current state and adhere to protection of personal information.
- Clear and professional communication with all stakeholders.
- Strong adherence to reputation risk standards.
Behavioural Competencies:
- Able to plan and organize effectively.
- Has a well-developed problem-solving capabilities
- Displays high energy levels.
- Ability to absorb pressure well.
- Ability to constructively manage conflict and disputes.
- Highly results and action oriented.
- Acts on own initiative without being prompted.
- Works well autonomously.
- Contributes within team.
- Ability to execute promptly and accurate at the same time.
- Ability to work in a disciplined manner and for long periods of time without interruption.
- Assertive personality.
- Integrity, loyal, punctual, trustworthy no irregular absenteeism or late coming habits.
- Fast learner, adaptable to constant change.
- Able to handle different managerial styles and constructive criticism.
- Self-motivated.
- Professional always, adhere to dress code and company policies.
Basic Salary + Uncapped commission
Hours of work: 07h45 – 16h00
NO WEEKEND WORK
Collection Agent X 2 – Based In Tygervalley position available in Western Cape, Cape Town. This job position was posted by O`Brien Recruitment. The job has been posted as a premium ad on 2024-06-08 at 13:13:40 in the Finance Accounting category
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