Job Description
Role Description:
This is not your ordinary customer service role, this needs someone with a curious mind, who has done Tier 3 customer service
Well spoken, must have customer service at least 4 years, must have received escalated calls
Ideally someone that works or has worked in a complaints departments
Skill Required:
- Call answering (CR Team & Complaints)
- Manage Complaints & CR Team boards (first touch)
- Work with Credit Control & Offboarding to assist with customer disputes
- Investigate customer disputes
- Allocation of disputes to appropriate business areas
- Support Complaints/CR Team & Escalations
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Follow up your job application with a polite email if you haven't heard back within a week.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Gauteng: Tax and Reporting Manager posted by Network Finance
Company Description:This established investment and property group is seeking a hands-on Tax and Reporting Manager to oversee their full tax…
View JobWestern Cape: Tax Manager posted by Network Finance
Company and Job Description:This multinational manufacturing company is expanding they team and looking to employ a skilled Tax manager with…
View JobGauteng: Tax and Reporting Manager posted by Network Finance
Company Description:This established investment and property group is seeking a hands-on Tax and Reporting Manager to oversee their full tax…
View JobWestern Cape: Tax Manager: Africa Zone posted by Network Finance
Job and Company Description:Leading organisations across sectors such as FMCG, telecommunications, financial services, and mining are actively seeking...
View JobSouth Africa: Talent Pool: Zero Waste Manager posted by Wasteplan
Job SummaryYou will be required to lead the ZTL department in implementing zero waste strategic goals at designated sites and…
View JobSouth Africa: Talent Pool: Human Resources Assistant posted by Wasteplan
Job summary Assist with office administration, HR administration and keeping personnel files up to date. Support and advise management/staff members…
View Job
Browse Employers
Job Alerts