Job Description
About the Role
DataFin Recruitment is seeking an experienced IT Support Specialist to join our client’s team in Cape Town. The successful candidate will be responsible for maintaining and improving the company’s IT infrastructure and security, while providing first-level application and technical support to users at the CMG Cape Town branch.
Key Responsibilities
- Ticketing System Oversight and Resolution: Efficiently manage and respond to IT issues reported through their central ticketing system.
- Collaborative Teamwork: Work closely with the IT support team to develop strategies for effective issue resolution and system improvements.
- Monitor system performance, identify areas for improvement, and implement optimizations to enhance the efficiency and reliability of IT systems.
- System Maintenance and Upgrades: Regularly evaluate their IT infrastructure (Server hardware or software) for potential upgrades or enhancements.
- Microsoft 365, Exchange Online: Support of Microsoft 365, including Exchange Online and SharePoint.
- Virtualization Technologies: Manage and optimize virtual environments, including virtual servers, desktops, and applications.
- Networking: Oversee and optimize the Cape Town CMG network infrastructure, ensuring reliable connectivity, performance, and security.
- Application Support: First-level support troubleshooting on Syspro/Translution as well as Curoquip and Microsoft office applications supporting the ERP system.
Requirements
- Windows Server 2016 / to Current Basic to medium.
- Windows Server Domain Controller Active Directory. Knowledge of the Microsoft Azure control centre.
- Creating and controlling users in a hybrid AD environment. Basic to medium.
- Support MS Exchange Online Server – Current – Basic to medium.
- Azure MS365 administration Support – Current – Basic to medium.
- Teams and SharePoint – Basic to medium.
- VMWare / Hyper V – Basic to medium.
- Firewall management Sophos firewall XGS and endpoint Basic (advantage).
- Networking – Excellent understanding of Networking, Routing, and VLANs (Aruba).
- Strong verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical stakeholders.
- Experience in creating system process documentation and user guides.
- Strong problem-solving and analytical skills.
- Self-starter
- Ability to work independently and collaborate as part of a team.
Qualifications
- Bachelor’s degree/Diploma in Computer Science (or 3-year tertiary qualification), Information Technology or MCSE, MCSA MCP.
Salary & Benefits
(No salary information is provided in the original job description. If you would like to add this section, please provide the relevant details.)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Manufacturing Production Jobs in Western Cape
In Western Cape, South Africa, the manufacturing production sector is generally thriving, driven by a growing demand for goods and services from local and international markets. The industry is often characterized by its fast-paced and dynamic environment, requiring skilled professionals to oversee the production process and ensure efficiency.
Typically, manufacturing production positions in Western Cape offer competitive salaries, generally ranging between R400 000 to R800 000 per annum, depending on factors such as experience, company size, and industry sector. However, it is essential to note that actual salaries can vary widely, and this range is only a general guideline. Experience, qualifications, and specific job requirements also play a significant role in determining salary expectations.
Common skills required for manufacturing production roles in Western Cape include technical knowledge of manufacturing processes, problem-solving abilities, attention to detail, communication skills, teamwork experience, and adaptability to new technologies and systems. Typically, candidates with a strong understanding of quality control, supply chain management, and production planning are also in high demand.
Manufacturing production positions can be found across various industry sectors, including the technology industry, manufacturing sector, and other industries that rely on production processes. Commonly, these roles are filled by professionals with experience in factory operations, quality assurance, or production management.
Career development opportunities for manufacturing production professionals in Western Cape are plentiful, with many companies investing in training and development programs to enhance skills and knowledge. Typically, career progression paths may include moving into supervisory or managerial roles, taking on specialist responsibilities, or transitioning into related fields such as project management or supply chain coordination. With experience and continuous learning, professionals in manufacturing production can look forward to a range of career advancement opportunities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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