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Cape Town Region: Central Reservations Manager posted by Corecruitment

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Job Description

New opportunity for an Experienced Central Reservations Manager to join this international hospitality group based at their SA head office in the Northern Suburbs, Cape Town. About: The Central Reservations Manager is responsible for leading & managing the Central Reservations Office (CRO), ensuring all inbound reservations enquiries are handled to the highest standard across voice, email, & digital channels. This CRO role drives conversion, optimises rate, & delivers a seamless guest experience that reflects the values & standards of the brand servicing their UK properties. AOR: Reservations Conversion & Revenue Optimisation Systems, Data & Reporting Guest Experience & Quality Standards Cross-Functional Collaboration Compliance & Administration CRO Operations & Team Leadership What you’ll need: At least 2 years’ experience in a similar Central Reservations Management position Expert in hotel PMS and/or channel management systems Tertiary hospitality qualifications Salary Package: Competitive company perks

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

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Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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