Job Description
About the Role
Upmarket Business Hotel in Cape Town Airport Region requires a hands-on Executive Housekeeper to oversee daily operations of the Housekeeping and Onsite Laundry departments, ensuring “green” and efficient standards are met. The ideal candidate will utilize Property Management Systems (Protel/Opera) to track room status, guest preferences, and maintenance issues, while developing and implementing Standard Operating Procedures (SOPs) to ensure consistency and operational excellence.
Key Responsibilities
- Oversee the daily operations of the Housekeeping and Onsite Laundry departments
- Manage the lifecycle of linens, uniforms, and guest laundry, ensuring high-quality output and equipment maintenance
- Utilize Property Management Systems (Protel/Opera) to track room status, guest preferences, and maintenance issues
- Develop, implement, and update Standard Operating Procedures (SOPs)
- Conduct strategic planning for deep cleaning cycles, asset replacement, and labor allocation
- Resolve complex guest complaints or operational bottlenecks with a solution-oriented mindset
- Lead, motivate, and mentor a diverse team, fostering a culture of accountability and guest-centric service
- Identify training gaps and facilitate continuous upskilling of staff to improve service levels
- Manage performance reviews and staff scheduling to align with occupancy fluctuations
- Control departmental expenses, including cleaning supplies, guest amenities, and laundry chemicals
- Conduct regular inventory audits to minimize loss and ensure stock availability
Requirements
- Matric or Grade 12
- Tertiary qualification in Housekeeping Management
- Minimum of 3 years’ experience in all aspects of Housekeeping & Onsite Laundry Management in a large, multi-use facility
- At least 3 years of Housekeeping Management experience
- Proficiency with general office PC applications and working knowledge of rooms management systems
- Advanced knowledge of Housekeeping & Laundry processes and procedures
- Strategic planning, problem resolution, adaptability, and expertise in compiling SOPs
Qualifications
- Formal education/certifications not specified
Salary & Benefits
- Salary range not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Western Cape
The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.
Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.
The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.
For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Check your social media privacy settings and ensure public content is professional.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Johannesburg: FullStack Java Developer
We are seeking a Full Stack Java Developer with strong expertise in Java (Spring Boot) and Angular to join our…
View JobCape Town City Centre: UI/UX Designer (CPT)
Job description: Develop and improve the quality of our user experience with our digital platforms, through user research. Design software…
View JobStellenbosch: Senior Accountant
Requirements: Accounting To provide a clerical and administrative support in respect of GL accounts and assist with the administration of…
View JobJohannesburg: Senior Technical Consultant (Agiloft Enterprise CLM)
Senior Technical Consultant (Agiloft Enterprise CLM) -POS26202 Based : Fourways, Gauteng (Hybrid: Office Work-from-home). Salary : MR The Senior Technical...
View JobPretoria: Internal sales – Electrical
Sales & Quoting: Provide fast, accurate technical quotes via phone and email; proactively follow up on leads and cold-call prospects…
View JobJohannesburg: Senior Full-Stack C# ASP.NET Developer posted by Hire Resolve
A transformation consultancy that digitizes business operations by combining expert consulting with their proprietary real-time data platform is seeking a...
View Job
Browse Employers
Job Alerts